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Hotel Indigo Newcastle
4.2/5136 Reviews

Hotel Indigo Newcastle

Newcastle|0.15km from Forbidden Planet Newcastle
We are in the IHG club and have therefore stayed at other Indigo hotels. This was our first visit to Newcastle. We got off to a bad start because when I tried to phone the hotel prior to our arrival I was put into an endless loop which didn't get anywhere. I eventually had to contact Indigo Central who had the same problem getting through. Someone from the hotel did then contact me however and apologised that there were issues with the telephone system. Not a good first impression however. The other issue we had was with the room cards which I had to have re-calibrated a total of five times in the two days we were there. We were eventually told that if we kept them in the same pocket as a mobile phone or in its vicinity this would stop the card working. This is not an issue that we recall having had elsewhere. The room was modern and comfortable, as was the bathroom. We found the mattress to be on the hard side. There were plenty of plugs, there was adequate lighting and a room safe. Tea, coffee and biscuits were provided as was a fridge with bottled water. We ate in the hotel on our first night and found the food to be very good. We had been confused that within the hotel itself there were signs referring to a Marco Pierre White restaurant, but it turned out that this had closed. The restaurant is now the Grainger. There was a good choice of self-service breakfast, and also a cooked menu. So the positives outweigh the negatives, and we would probably stay here again if we came back to Newcastle.

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Explore Guest Reviews of Hotels in Newcastle

Searching for hotels near Forbidden Planet Newcastle? Compare room rates and reviews to find your ideal stay.
Albatross Hostel
4/529 Reviews
I run a local charity helping the homeless community in Newcastle and was using this hostel as a base while I did so. However I missed checkout time due to helping out a person in need which took me longer than expected. I was banned and physically ejected with force from the premises by a member of staff; several items of my property were still in the hostel and they refused to return them to me. The police were involved and an extensive investigation was made for common assault and theft. Conveniently the CCTV footage was unconclusive and the case closed. I later discovered this member of staff was actually the DUTY manager. My attempts to make a formal complaint to the overal manager were ignored and now a duty manager who is extremelely rude and has physically assaulted guests and steals their property is now still working at this hostel. I can only assume this i because the member of staff was management and they were trying to stick together..his name was Anthony and as I am aware he still working there now to this day. I escalated this complaint to the customer relations team; whereby I was threatened with legal action in their attempt to keep me quiet and prevent me leaving these reviews...this I chose to ignore as other potential guests need to know the truth. Through my work with the homeless I have managed to meet other people who have had similar bad experiences at the hostel, one of which was actually made homeless due to the hostels. I have been told they refuse any members of the homeless community; despite them having cash, a form of ID and some who I know really well would never misbehave or cause any issue in the hostel. I even met another member of staff who was staying there full time who was now living as a homeless member in Newcastle; they had some similar bad experiences and were sacked for invalid reasons. All in all, its a shame this hostel has so much potential, if they were to change all the staff this place could really be somethng special, as the location is perfect. In conclusion I would recommend not to stay here until they consider reviewing their staffinf and policies
Motel One Newcastle
4.3/5104 Reviews
If it is on the front, the scenery outside the window is very good. You can see the park hill designed by famous architects. The location is very convenient. Tram bus is very convenient for walking. Choosing here is also just one stop from the train station tram. I used to stay at this hotel for one night and I feel that I can book it here, but this time I feel very average. But there are very few options in Sheffield city centre. The waiters at the front desk of the hotel are very enthusiastic and some have a cold attitude. The most unhappy thing about this trip was housekeeping. The first day was not cleaned. I didn't clean it the next day. I saw that she was very polite and she helped clean it. The woman said that she went home after more than the time, she only worked for a while. When I checked out, my diarrhea was ten minutes late, and the cleaner directly made a dissatisfied voice to me. I was really angry. I didn't complain if I didn't clean my room. The front desk said she would tell her to clean but she did not. As for seeing that ibis will compensate for the breakfast offer, this is not at all. Really the first to see such a housekeeping. Ibis is also a well-known brand. Although the overall situation did not feel very bad, but 4.6 is a bit high.
Roomzzz Newcastle City
4.5/584 Reviews
The room can be used for cooking. There are several sets of pots and induction cookers. Opposite is the student apartment. You can walk to the city center in about 10 minutes. There are large supermarkets, shopping malls, etc., which is convenient for shopping. It is suitable for parents who have just arrived here. The price is reasonable and nearby There is the original site of the castle
The County Aparthotel
4.3/524 Reviews
We had the pleasure of staying at the apartments on 24th July. We had 5x2 bed apartments for reunion of friends and family. The apartments were beautiful and well maintained, with lots of little touches. Ideal central location with easy access to shops, bars and restaurants. The staff were excellent
Premier Suites Newcastle
4.3/524 Reviews
Overall our stay was quite good. A few notes: Easy walk from train station Allows late check ins - we arrived late & had arranged with the front desk ahead - they sent very detailed directions to pick up the keys - very clear and worked well!! (Reception only open day hours but communication was excellent) Suite was well appointed - kitchen, fridge, microwave We had 2 bedroom suite - 2 full bathrooms & 2 bedrooms (each had a double bed) The building is dated/older but the suites were clean. No complaints at all. Comfy beds & pillows. Linens were quite pleasant & towels fluffy soft (literally the towels were so fluffy we were all talking about it!) There is a lift/elevator - great for those with luggage. Washing machine - fantastic to have a washer when traveling with a family!! (Note no dryer- just a washer) Considerations: No air conditioning so we opened the windows at night. This meant a lot of noise - a lot. Each night there were people screaming, bottles smashing and sirens. It bothered the light sleepers, others were unfazed. I wouldn’t say the area is “bad” or questionable at all- just there is a lot of nightlife and the noise of which travels straight up into the suite.
Hampton by Hilton Newcastle
4.1/572 Reviews
Located just across the road from Newcastle train station and within walking distance of almost every major destination of interest, this hotel was perfectly placed for a short visit. Breakfast buffet was good and included a machine for making waffles. The room was big and modern. Very nice stay here

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Newcastle Travel Guide

Looking for hotels in Newcastle? Trip.com is a great place to start. Book hotels in Newcastle via the Trip.com website or app, it's easy and hassle-free. Located in United Kingdom, Newcastle is a well-known and vibrant city. Newcastle is a city with tons of tourist attractions. You'll never want to leave!

For those traveling for business and tourism, Newcastle Airport is the preferred choice when visiting Newcastle. If you don't want to take a flight, coming to Newcastle by train is a good choice as well.

There are 101 hotels in Newcastle on Trip.com, including luxury, boutique, and budget hotels. The local average price is 79 USD per night. There are a variety of hotels to meet the needs of different types of travelers. There are 2 five-star hotels in Newcastle at an average price of 139 USD per night. There are 25 four-star hotels in Newcastle at an average price of 105 USD per night. There are 33 three-star hotels in Newcastle at an average price of 68 USD per night. There are 2 two-star hotels in Newcastle at an average price of 39 USD per night. There are many well-known chain hotels in Newcastle. Novotel is the most popular brand among tourists. In Newcastle, there are hotels under the Novotel brand. Travelers who favor this brand can choose to stay there to enjoy the luxury services provided by Novotel. Newcastle Marriott Hotel Gosforth Park is one of the most popular hotels in Newcastle. If you're still unsure, Trip.com recommends Novotel Newcastle Airport.

For short trips in Newcastle, Tollymore National Outdoor Centre, Dundrum Castle are all good options.

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