Unit 4, 17 Newgate St, Newcastle upon Tyne, Tyne and Wear, NE1 5RE, United KingdomSee Hotel Details
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1 night
Guest Reviews
8.9/10
Very good
73 Reviews
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities8.5
Service8.8
Cleanliness9.2
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All reviews(73)
Positive reviews(71)
Reviews with photos/video(13)
Clean and tidy(21)
Awesome rooms(20)
Great service(17)
Awesome stay(15)
Delicious breakfast(9)
Located downtown(9)
Negative reviews(2)
Anonymous User
Deluxe Double Single Room
Stay Date Jul 2026
Family
80 Reviews
9.5/10
Amazing
Posted on Aug 12, 2026
Stayed for three nights, no complaints! The location is convenient, cleanliness is good, and the service is welcoming. The deluxe double room (single occupancy) was spacious enough for two people to open their luggage. The option to store luggage after check-out is a thoughtful touch.
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Guest User
Deluxe Double Single Room
Stay Date Jul 2026
Traveling with friends
1 Reviews
10/10
Outstanding
Posted on Aug 11, 2026
We have spent 5 nights here. Great location but quiet too in the busy street during night time. Walking distance to everywhere. Friendly and helpful staff. Great condition of the hotel. Good value for money.
Mazin0
Deluxe Double Single Room
Stay Date Jun 2026
Traveling with friends
9 Reviews
8.5/10
Very good
Posted on Jul 26, 2026
Was a great place right in central Newcastle
Great little cafe in the morning downstairs and gym 24/7 + bar open till 3am.
黑子玄也
Deluxe Double Room
Stay Date Feb 2026
Solo traveler
3 Reviews
7.5/10
Posted on Apr 1, 2026
Great location, within walking distance to both the train station and St. James' Park. I had already paid for the hotel when I booked it, but they asked for my credit card again during self-check-in. I had to find a staff member to process it manually afterwards, so be careful about that. The room was very spacious, and I could fully open my suitcase. The only downside was that the water pressure in the shower was a bit weak.
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Guest User
Executive King Room
Stay Date Jul 2026
Solo traveler
4 Reviews
9.0/10
Great
Posted on Aug 31, 2026
I really enjoyed my stay in the Executive King Room. The room was spacious, comfortable and nicely presented, with a good standard of amenities. It had a bathtub, capsule coffee machine, kettle, tea, and snacks in the room. It was a relaxing and comfortable stay. The breakfast was really nice but there could be a little more options as it is mostly typical English breakfast.
My train to leave was later in the day. The staff were friendly but strict when I asked for a later check-out out by an hour, charging 20 gbp extra.
Overall, I was very happy with the room and would happily stay here again.
Lady Gi
Deluxe Double Single Room
Stay Date Jul 2026
Family
1 Reviews
10/10
Outstanding
Posted on Sep 1, 2026
Room was clean, tidy and it was very quiet. There are plenty of restaurants around as it is the city centre .The staff are helpful and it is very close to the train station. Only thing is the check in is 3pm , if you arrive early you can leave your bags or wait until the check in time, overall service, cleanliness , price point (slightly higher price range than others ), security and staff are all very good.
Guest User
Deluxe Double Room
Stay Date Jul 2026
Business traveler
4 Reviews
10/10
Outstanding
Posted on Aug 20, 2026
I’ve stayed here many times mainly for work trips. It’s a comfortable stay and breakfast is always good. Check in and out process is seamless and straightforward.
Winny natalia
Deluxe Double Room
Stay Date Jun 2026
Solo traveler
29 Reviews
8.0/10
Very good
Posted on Jul 29, 2026
House cleaning is very nice and friendly, all staff is good, location is good also , thank you for everything 🙏🏻
Guest User
Deluxe Double Room
Stay Date Jun 2026
Family
1 Reviews
5.5/10
Posted on Jul 26, 2026
Beds were really old, it was sunken in the middle and can feel the spring in the mattress
Front desk reception was unfriendly. Big shout out to manager David who left a good impression
Emilie Grobe
Deluxe Double Single
Stay Date Jun 2026
Solo traveler
2 Reviews
10/10
Outstanding
Posted on Jul 27, 2026
This was a perfect place for someone who arrived solo just for a few days. It’s in a perfect location and super clean. It came with a kettle, some snacks and enough pillows to chose from. Theres a TV and it was basically perfect for the short stay. Thanks.
AyshaG10
Deluxe Double Single
Stay Date Jun 2026
Traveling with friends
1 Reviews
10/10
Outstanding
Posted on Jul 24, 2026
Brilliant location, friendly staff, perfect for a weekend away. The place was clean and welcoming, super easy checkcin and out process too!
Guest User
Deluxe Double Single
Stay Date Jun 2026
Family
17 Reviews
7.5/10
Posted on Jul 24, 2026
The location is in the city center, extremely convenient with all amenities nearby. However, housekeeping isn't available 24/7. I once asked for a refill of drinking water and coffee, but had to go to the front desk myself to get it. For the price, this level of service seems disproportionate.
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Jane
Deluxe Double Single Room
Stay Date Jul 2026
Family
14 Reviews
10/10
Outstanding
Posted on Aug 27, 2026
Excellent good location friendly environment has lots space at lobby for relaxing
Guest User
Deluxe Double Room
Stay Date Nov 2025
Family
1 Reviews
8.5/10
Very good
Posted on Jan 18, 2026
Rooms were clean! Breakfast was good! Check in staff very helpful we were there for new year
Guest User
Deluxe Double Room
Stay Date May 2026
Couple
2 Reviews
9.5/10
Amazing
Posted on Jun 20, 2026
Great location perfect. Rooms did smell of bleach which was odd but very comfortable beds.
Also the hotel no longer operates a parking discount for q parking or any other parking nearby which is still stated on booking ect so be aware to pay full price 24 hour parking.