Holiday Inn Newcastle - Jesmond Reviews

The staff was super kind and helpful! They helped us check-in early and ALSO check-out later with no issue whatsoever! We also had an issue with the electricity in our room and, after explaining them the situation, they very promptly gave us another room so we could get ready for our event! Not only, in the end there was no need for another room because they rapidly fixed the issue! Would 100% recommend! The location was also great for both short Uber trips and short walking based on what you prefer/need!

Good location for downtown . We were made to pay again by the receptionist although we had fully paid via Ctrip and it took 1 month to get a refund so the staff need to be trained. Apart from this the service was ok. There was no phone in the room so we could order room service from the room.

Excellent hotel. Great friendly staff. Nice location, 5 minutes in an Uber from town

Nice hotel in good location with east access to city centre.

Hotel location is nice. Car parking is nice

Good location close to Newcastle. Good bar ans resturant on site. Room was large and clean with a good shower. Staff provided a swift check in. Bar prices and food prices we reasonable

Room was ok. Overall good hotel and nice environment. Place was strategic

Well located and good size and clean room. A tad disappointing that the hotel now charges for parking….

Staff are friendly and helpful. Services are great. Feel like home.

Excellent hotel. The reception is very kind and gentle. I am satisfied.

Breakfast is nice and good

The transportation is convenient, very close to the subway station, the breakfast is good, the room is relatively large, and the windows can be opened for ventilation.