Newport News Inn

It was fine for a quick stay. Had to ask to have the maid refresh the room. But it was quiet, clean, water was hot, bed was fine. For a cheap stay I got what I paid for—no complaints

The housekeeper and maintenance guy were great. they were nice and helpful. The owners not so much they had a constant attitude and did not even attempt to address my concerns (would call them complaints but i was chill even willing to handle them myself) Still got attitude from the lady and the man

I didn't like the fact that I couldn't use my reward points

I had a booking from Wednesday July 27th to Saturday July 30th in room 129, but left at 4AM on the first night and felt uncomfortable the moment we entered. My fiance and I were lying in bed when she got two bite marks on her arm around 1AM. We got up right away and pulled the sheets and blankets off of the bed to look for what might've caused this. After an hour of searching, the only thing we found in the hair-infused, stain-covered sheets was that the plastic mattress protector was ripped to shreds. I immediately reserved another hotel for later that day on the 28th after check-in at 4PM as my fiance has unfortunately dealt with bedbugs before and knows the signs and was very suspicious. We re-made the bed and laid down fully clothed on top of all the sheets and blankets with the lights on. At 3AM we were up again after she was bitten in three distinct spots on her back (bedbugs bite in a straight line as they crawl on your skin). I immediately went to the front desk/drive-up window to check out and let them know of the problems that are potentially in every room, as bedbugs spread fast. Thankfully my other booking was able to squeeze me into their last room at 4AM on the 28th. I also took pictures when these happened and sent them to the local department of health for Newport News. I'd have taken more pictures of the room if I knew I could upload them for this review. There were also a few people out very late hanging out talking loudly and drinking in the parking lot and the refrigerator smelled like beer and the microwave smelled like they recently heated up a pile of curry on the glass microwave plate.

The area is nice and quiet just the only thing that is wrong the ice machine is not working

The property is always real quiet when we stay out there we don't hear a bunch of traffic or loud noises only problem was the ice machine was not working otherwise than that there was no problems

Clean for price cleaner than some more expensive places

Conscientious to shopping and restaurants

Third time I have stayed here for business. Good location, seems safe. Owners seem to want to keep it a low end motel. Stayed in room 108 twice in my three stays there. Nice room, clean, everything was fine. Wouldn't recommend for a family stay. People in next room loud, slamming doors, banging on wall.