Motel 6 Newport News, VA

I enjoyed my rest here. Very clean rooms. Very friendly people. Just wish the bedding was softer. Overall it was a great stay and now i don't see them on **********.

It's good for sleeping time. In general if I have to stay short time trip. I'll booking again

older hotel, no upgrades, you basically get what you pay for. No morning coffee, however, daily maid service. No shampoo or lotion, however, daily soap and clean towels. Would stay here again, however, don't expect "extras". Basic , clean, get what you pay for hotel.

They wouldn’t let the guest check in even though I paid in full for the room. Seeking refund.

Good budget motel. Easy access to major roads. Clean. My only problem was the shower head was clogged and very little spray. I reported defect to room service maid but problem not repaired. Could have been resolved in 5 minutes with new shower head.

The bed was very uncomfortable and the mattress had rips and tears in it. The mattress was stained and did not seem clean. Also, the floor in the hotel room was very sticky. I checked out of the room a day early because I did not feel comfortable staying in such an unclean room.

Upon arrival, check in was easy. Got to our room, microwave had been stolen and door previously kicked in and deadbolt would not latch. Went to front desk asked for another room. Had to wait first for maintenance to attempt to repair door. Could not be repaired, moved to another room. The new room was obviously a smoking room and I had paid for nonsmoking. It stunk. Went back to desk to ask for a room change because my children and I did not want to smell cigarette smoke and was told that it was not a smoking room but there was nothing they could do about people smoking in it previously and was given some febreeze spray. There is a difference between a room occasionally smoked in and one smoked in all the time. The spray did not help. Upon further examination of the room, turns out the mini fridge in this room did not work and the bathroom door wouldn’t close. At this point I gave up. We decided to spend as little time at our room as possible. But it doesn’t end there, on our final morning when we got up to leave, another guest of the motel (im assuming) decided to smash a beer bottle next to my car door which had to be removed from under my vehicle before I could leave. Worst motel experience ever!!!!!

I booked through ******* and was charged 32.00 more when I arrived I checked out 10:45 am the day I was suppose to They charged me a extra day that I was not there .. I didn’t go to office on check out but the maids were at the door when I left. They will not refund my money. I paid cash for the two nights I booked and was I’ve charged total of 209.78 then Sunday the day I left they charged me 88.39. I have contacted my bank and the BBB .. it was the worse place I ever stayed in and obviously don’t care if they commit fraud on your debit card !!