Four Points by Sheraton Boston Newton

Hotel is literally on top of a major highway.  The noise at night was so loud in my room from cars.  I was also stuck in room by the pool which was loud  I was awaken also by the car noise and beeps early in the morning.  Great service just a bad location based on major highway.

The highway ran below the hotel which wasn't the best for sleeping. They did have a sound machine in the room, assuming for the outside noise, but that doesn't work for me. Overall was convenient for what I was in the city to do for the weekend. Breakfast was also a plus. The pool was very small.

I don't usually wanna leave a bad review, but its room smells bad and made me headache the whole night. I then tried to cancel it for the 2nd night and get the refund. The sales manager said the GM approved for my refund and told me I can check out anytime. But I still haven't got my refund yet after 3 days...

Overall it isnt a bad place. but there are afew problems that shouldn't have been. the bathroom sink drained slowly, and the shampoo dispenser was empty. easily corrected and not reason to give a poor rating. The only problem was that the room was exposed to constant highway noise because it is so close to the road. This isn't correctable but if anyone is a light sleeper it would be a problem. It is located near everything I was visiting so that was a convenance.

Nice staff. Room was heated by a very loud blower. Windows not double-glazed so sounds from highway very loud. Windows themselves filthy.

The location of the hotel is surrounded by busy traffic. It is not easy to get to the hotel entrance when driving.

Hotel was clean and service was friendly but inaccurate at times. However, there was construction outside at 6 AM which could be heard very clearly. Staff would also be loud and push around metal carts outside rooms until as late as midnight sometimes