I had booked a small suite in advance, but the room I was assigned was different, which was utterly perplexing. I went back down to the front desk, showed them a photo of the room, and said I thought they'd given me a different one. The staff member said they'd check. I waited, assuming they were checking, but the staff member who said they'd check wasn't doing anything but messing around, which was incredibly annoying, lol. I asked another staff member if they had finished checking. They checked and said the room they gave me was a suite, just like the small suite I booked, but a different type of suite (what nonsense, the size was different?). They apologized, saying the actual room might differ from the photos online, lol. I felt like I'd been scammed in a real estate deal. They offered to let me cancel, but where was I supposed to go at that moment??? Lol. I was furious, but I had to go to the airport that evening, so I reluctantly agreed and checked into the strange room they initially gave me. The elevator was stifling hot, and the room itself got super hot as soon as you took out the key card. I endured that blazing hot room and checked out a few hours later ^^. Midway through, a woman who looked like a manager (?) came with some fruit and apologized, saying she was sorry. It would have been much better if they'd given me the right room instead of fruit! Today, I looked it up online and found out the room they assigned me was actually a 'Rustic Room,' haha. My trip was ruined on the last day because of these guys ~~~~. Please, everyone, don't go there ~~~~~~
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