After reading lots of positive reviews I had high hopes, but they did not last long. The room was dirty, cockroaches on arrival, the pillow cases had not been washed as they were stained and did not smell fresh. The toilet seat was also dirty. The room was not cleaned between our 2 nights either so I had to ask for more Toilet paper at reception. The breakfast was okay but not the best. The staff were okay, but compared to the Usual helpful nature of the Vietnamese the staff here were not too friendly. They hold your passport until you leave, which is fine, but upon checkout they take ages to check your room and hold your passport hostage until given the all clear, so make sure you're down in good time if you need to catch a flight which I did. Despite being advertised, the spa can no longer be used which is part of the reason we chose this hotel. The pool bar is nothing more than a refrigerator behind a desk. The pictures make this look really nice and luxurious, however, what we received and the facilities that were on offer were nothing like the high quality of the pictures. I'd recommend staying elsewhere.