Reviews of Microtel Inn & Suites by Wyndham Niagara Falls

Great service at the front desk. I had made a typo on the guest name and was worried I wouldnt be able to check in. Trip com travel agent and the hotel worked together to note the error and let us keep the reservation. I was impressed with the location and cleanliness.

Don't stay here. It's far from the waterfall. The surrounding environment is bad. It's no different from a slum. There is no indoor parking lot. The hotel service is poor. I recommend staying in the casino and Sheraton.

The room is big. A microwave and a refrigerator are an advantage. Everything else is good. It is close to the city center and very convenient to take a bus. It is a very good experience. I like the location. Everything else is OK. There is a free shuttle bus to the attractions. It is very convenient.

The room is relatively clean and hygienic. But the breakfast is very basic and of low quality. The service can be said to be the most amazing, bar none. The passport of the person who booked the room is required upon check-in and a copy should be kept. Also check the room before checking out. I have stayed in dozens of hotels in the United States and have never encountered the above situation. I feel like I am being treated differently. Bad review! ! !