This place has very much seen better days. I didn't arrive in time to try their restaurants so I can't be any judge of that, but the rooms had no AC, I found an Ant twice in my room (and you know if you find one then there are MORE !), hair on my sheets, and everything had a very worn and stained look (walls, wallpaper, etc). The Onsen part wasn't too good either. A lot of the hallways had half hazard done patches from holes punched or kicked into the walls. When I talked to the staff about my room they apologized and that was it. When I left they gave me $10 vouchers for next time I visit (I WON'T !).