Reviews of the Westin Ningbo

Response from Property: Dear guest, Thanks for choosing The Westin Ningbo as your stay during your trip. We have shared and discussed your feedback on the room facilities at the hotel management meeting. We will also strengthen the maintenance and renovation of room facilities in the future. Your feedback and suggestions will help us to continuously improve ourselves, and we value every guest's stay experience. Please accept our sincere invitation and hope to have the opportunity to make your stay better. We sincerely welcome your visit again!

Response from Property: 尊敬的賓客，您好！衷心感謝您選擇寧波威斯汀酒店，分享您的寶貴入住體驗! 寧波威斯汀酒店位於寧波市中心三江口岸旁，緊鄰繁華的天一廣場，是城市的中心商務地帶。且酒店周邊的歷史文化氣息濃厚，可步行到達寧波老外灘、天一閣等著名景點。酒店周邊交通便利，公交、地鐵、出租車一應俱全，方便您前往城市各處探索寧波精彩。在此，我們承諾將一如既往地保持這份熱忱與專業，期待在未來的日子裏與您再次相聚，共享美好時光。再次感謝您的支持與厚愛我們會繼續努力，以為您提供更加優質的服務！

Response from Property: Dear Valued Guest,We sincerely regret the shortcomings during your recent stay. Please accept our formal apologies for the deposit discrepancy and heating system failure - this does not align with our service commitment.Your recognition of our room comfort is appreciated. Immediate actions taken include: 1，Full HVAC system overhaul2，Revised deposit protocol implementation3，Staff retraining on thermal controlsWe've documented this experience as crucial learning material for service improvement. Should your travels bring you our way again, please be assured of our renewed dedication to seamless hospitality.

Response from Property: Dear guest,We are truly delighted to hear that your first stay at The Westin was a pleasant experience. Your kind words about our staff, especially William Wang, have been received with great joy and appreciation. William's dedication to providing outstanding service is a testament to our commitment to guest satisfaction.We take pride in creating a warm and welcoming environment, and it's wonderful to know that our efforts have made a positive impact on your day. Your feedback will be shared with the entire team, as it serves as a great source of motivation for us to continue delivering exceptional service.We sincerely hope to have the pleasure of welcoming you back to The Westin in the future, where we will strive to exceed your expectations once again.Best regards,

Response from Property: Dear guest,We sincerely appreciate you taking the time to share your feedback about your stay with us. We're truly sorry to hear that you encountered issues with the facilities during your visit.We understand how frustrating it must have been to find that the TV in the bedroom wasn't working and the curtains in the sitting area were out of order. These problems fall far short of the high - standard service we aim to provide.Our maintenance team has been immediately informed. They are now in the process of thoroughly inspecting and rectifying these issues. We're also conducting a comprehensive check of all facilities in the rooms to ensure that such problems don't occur again.We value your patronage and hope that you will give us another chance to serve you better. The next time you stay with us, we're confident that you'll experience a much - improved and comfortable environment.Thank you again for your understanding and support.

Response from Property: Dear Guest,Thank you for choosing to stay with us and sharing your experience. We are delighted to hear that you enjoyed your stay. Your satisfaction is important to us, and we strive to provide a seamless and enjoyable experience for all our guests. Your feedback regarding the breakfast quality and the speed of our services encourages us to continue our efforts in maintaining high standards.We hope to welcome you back soon on your next visit to Ningbo, and we look forward to serving you again. Warm regards,

Response from Property: Dear Guest,Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that your stay was enjoyable and that you found your room to be both luxurious and impeccably clean. It is always our goal to ensure that every guest feels comfortable and pampered during their time with us.Should you return to our area, please do not hesitate to choose us again for your accommodation needs. We look forward to welcoming you back and exceeding your expectations once more.

Response from Property: Thank you for taking the time to share your feedback regarding your last stay and we appreciate you bringing it to our attention, we’ll going to work on the solution.Providing the highest level of hospitality is our number one priority. We sincerely apologize for failing to meet your expectations, and hope you choose to stay with us again when your travels bring you back to the area.Once again, thank you for choosing to stay with us.

Response from Property: Thank you for taking the time to share your feedback regarding your last stay and we appreciate you bringing it to our attention, we’ll going to work on the solution.Providing the highest level of hospitality is our number one priority. We sincerely apologize for failing to meet your expectations, and hope you choose to stay with us again when your travels bring you back to the area.Once again, thank you for choosing to stay with us.

Response from Property: Thank you for taking the time to share your feedback regarding your last stay and we appreciate you bringing it to our attention, we’ll going to work on the solution.Providing the highest level of hospitality is our number one priority. We sincerely apologize for failing to meet your expectations, and hope you choose to stay with us again when your travels bring you back to the area.Once again, thank you for choosing to stay with us.

Response from Property: Thank you for taking the time to share your feedback regarding your last stay. Providing the highest level of hospitality is our number one priority. Hope you choose to stay with us again when your travels bring you back to the area. Once again, thank you for choosing to stay with us.

Response from Property: Thank you for taking the time to share your feedback regarding your last stay. Providing the highest level of hospitality is our number one priority. Hope you choose to stay with us again when your travels bring you back to the area. Once again, thank you for choosing to stay with us.

Response from Property: Dear guests, welcome to the Westin Ningbo Hotel.We are very happy to receive your high evaluation of our stay, which gives us great recognition.The hotel is located in the center of Ningbo, walking distance to Tianyi Business District, Sanjiangkou, the Old Bund and other popular locations, transportation is very convenient.We will continue to work hard to provide you with pleasant living environment and service, we sincerely look forward to your visit again

Response from Property: Thank you for taking the time to share your feedback regarding your last stay. Hope you choose to stay with us again when your travels bring you back to the area. Once again, thank you for choosing to stay with us.