YUNYINHUGUAN HOTEL

This stay at your hotel was extremely poor. The core issue lies in the front desk staff's attitude, as exemplified below: During check-in, the front desk staff remained expressionless. When asked about room details, they didn't even look up, responding with perfunctory phrases like "They're all the same" and "Look on the wall," demonstrating a complete lack of patience. After submitting my documents, I waited for over ten minutes. During this time, I inquired about the progress of the stay, but was repeatedly interrupted with "Just wait" and "Why rush?" Their tone was curt and impatient. During my stay, my room card became demagnetized and needed a replacement. The front desk staff, swiping their phone while processing the issue, then blamed the guest for not keeping the card safe. Upon checking out, I inquired about the invoice issuance process, but they casually handed me a sheet with no explanation. When I asked further questions, they simply refused to answer, stating, "There's instructions nearby." As the first point of contact for hotel services, the front desk staff's attitude directly impacts guests' impressions of the hotel. The indifference, perfunctoriness, and unprofessionalism they encountered not only violated basic service standards but also significantly diminished my anticipated travel experience. I hope the hotel can pay attention to improving service quality and provide training to relevant personnel to prevent other guests from encountering the same problem.

Hygiene: Clean Service: Excellent Environment: Quiet

Economical and affordable, good value for money, very close to the hospital, convenient for caregivers. Room facilities and cleanliness are average, front desk service is acceptable, soundproofing in the room is average but not noisy, acceptable.

Facilities: Good Cleanliness: Good Environment: Good Service: Good

Very down-to-earth. As soon as I entered the room, someone tossed a bunch of business cards in through the crack in the door.

So-so! I suggest you improve the cleanliness! The room has an odor!

The room was clean and comfortable, giving me peace of mind. There's a small park downstairs, perfect for sunbathing during the day. It's a five-minute walk to the Second Hospital. There are also plenty of restaurants nearby, making it very convenient.

The room was renovated many years ago, the bathroom door frame is very old, and there are small cards. Although I brought my own toiletries and towels, I still cannot accept extending my stay.

價格還可以，衞生乾淨，服務態度很好，有最主要的是有免費車位可以停車，來的比較晚，不好停車，老闆駕駛技術非常好，還主動幫忙停車，到鼓樓天一廣場也比較近。周邊也很熱鬧。值得推薦大家住一下。