Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.5
Amenities9.4
Service9.5
Cleanliness9.4
Filter by:
Sort by:
All reviews(2304)
Positive reviews(2288)
Reviews with photos/video(880)
Friendly front desk staff(369)
Classy environment(273)
Many amenities(270)
Delicious breakfast(244)
Easy to get around(147)
Convenient parking(83)
Relaxing hot springs(30)
Close to train station(22)
Negative reviews(16)
Shenlv
Floor-to-Ceiling Private Hot Spring Family Room (Panoramic Floor-to-Ceiling Window + Private Bath + Sleep Mattress)
Stay Date Jan 2026
Family
3 Reviews
10/10
Outstanding
Posted on Feb 14, 2026
The hotel isn't far from Ningbo Railway Station; a quick taxi ride is all it takes, just a minimum fare. The room I booked had a large bathtub, perfect for a relaxing soak, and the hotel even provided disposable bath liners. In the evenings, food deliveries were brought straight to my room by a robot, which was super convenient! (⁎⁍̴̛ᴗᴗ⁍̴̛⁎)
Show OriginalGoogle Translated
Response from Property: 尊敬的客人,非常感謝您的認可!前台夥伴始終秉持熱情專業,很高興給您留下美好印象。酒店周邊交通便利,為您的出行助力。房間設施精心配備,衹為您住得舒心。您的滿意是我們前行的動力,期待您再次選擇我們,開啟更多美好旅程!
Guest User
Guestroom - City-View (Double Bed) (Fridge)
Stay Date Nov 2025
Business traveler
2 Reviews
8.5/10
Very good
Posted on Dec 11, 2025
Stayed here for a 2 day business trip. Hotel in general is nice, clean for the most part (hallway carpet can use a deep clean) and the staff were welcoming. I had an issue in my room and they were apologetic and offered a free gift and fruits. The breakfast was traditional Chinese and I don’t remember any Western options. It was not my type of breakfast. What I really like was the shower, the water pressure was really great. Overall, i enjoyed my stay.
Response from Property: 親愛的客人您好,非常感謝您選擇莫蘭酒店並對我們做出認可的評價,走廊地毯問題我們非常抱歉,目前我們也在尋找更合適的清潔劑來完成全面清潔;房間設施問題也感謝您的反饋,我們已經安排人進行全面維修;西式早餐酒店有在提供,但是和中餐的區域有作區分;非常高興您喜歡我們的淋浴設備,祝您生活愉快,希望下次入住可以得到您的滿分好評。
Guest User
Guestroom (Double Bed) (Tv, Fridge)
Stay Date Nov 2025
Business traveler
11 Reviews
9.5/10
Amazing
Posted on Dec 18, 2025
Room is clean and spacious. Staff is nice and service is professional. Good breakfast.
Only thing not pleasant is the top shower head sprinkling water out of the shower enclosure.
Response from Property: 親愛的客人,超開心您對入住體驗如此滿意!我們一直將房間清潔與優質服務視為重中之重,能讓您住得舒服是我們最大的心願。很抱歉設施問題影響了您的入住體驗,我們已及時維修並檢查其他設施,避免類似情況。期待您的下次光臨!
Guest User
Floor-to-Ceiling Private Hot Spring Double Bed Room (Panoramic Floor-to-Ceiling Window + Private Bath + Bathing Petals)
Stay Date Feb 2025
Business traveler
1 Reviews
10/10
Outstanding
Posted on Apr 7, 2025
The room is very clean
Response from Property: Hello. Thank you so much for choosing Moran Private Hot Spring Hotel. Moran is currently the only hotel in Ningbo where you can enjoy a private hot spring bath in every room. Moran adheres to the philosophy of dedicated service and is committed to creating a more refined, warmer, and more social space. Satisfaction is just the beginning; surprise and感动 (a feeling of being deeply moved) are Moran's ultimate goals. Everything we do is to make your stay at Moran's a simple yet extraordinary experience. We hope Moran will be a part of your journey. We look forward to seeing you again and wish you a pleasant stay!
Guest User
Floor-to-Ceiling Private Hot Spring Double Bed Room (Panoramic Floor-to-Ceiling Window + Private Bath + Bathing Petals)
Stay Date Dec 2024
Other
6 Reviews
10/10
Outstanding
Posted on Feb 24, 2025
oj
kkk
Response from Property: 尊敬的賓客:你好。非常感謝您選擇莫蘭私湯酒店,小莫目前是寧波市內唯一一家可以享受到一房一私湯的酒店喲,小莫一直秉承着用心服務的理念,致力於打造一家更具品質、更加温暖、更具有社交屬性的人文空間,滿意衹是起點,驚喜和感動才是小莫家的終極目標。一切的一切,衹為您來到小莫家的入住體驗能夠變得簡單而不平凡,盼望您的旅途中,小莫家能夠常伴。期待與您再次相遇,祝您生活愉快!
DEPAAK HARWANI
Guestroom (2 Beds) (fridge)
Stay Date May 2024
Business traveler
46 Reviews
8.0/10
Very good
Posted on Aug 16, 2024
Nice hotel
Response from Property: Enjoy complimentary chilled mung bean soup, a mini-fridge, children's toys, welcome snacks, unlimited drinks, and laundry/ironing services upon check-in. Nearby attractions include Tianyi Pavilion, Nantang Old Street, Tianyi Square, City God Temple, Ningbo Sanjiang Estuary Night View, Zhousu Night River (ps: authentic Ningbo seafood), Wanda Plaza, and the train station – all very close! Thank you for your recognition; we are committed to serving every guest.
Anonymous User
Guestroom - City-View (Double Bed) (Fridge)
Stay Date Jun 2023
Business traveler
28 Reviews
10/10
Outstanding
Posted on Sep 2, 2023
设施:ok
卫生:ok
环境:ok
服务:ok
Response from Property: Enjoy [summer mini fridge] [welcome fruit🍉] [iced mung bean soup] [children's toys🚗] [welcome snacks🍡] [free flow of drinks🥤] [washing, drying and ironing👔] when you check in. Thank you for your recognition, we are committed to To serve every customer! By the way, Xiao Mo secretly told you that the TV can cast the screen, hehe, welcome to try it!
Guest User
Guestroom (2 Beds) (Tv, Fridge)
Stay Date Mar 2024
Family
3 Reviews
10/10
Outstanding
Posted on May 6, 2024
gooood
Response from Property: 親愛的賓客您好!看見您的點評,小莫心裏真的是感動,因為理解,因為鼓勵,因為支持,我想我們會越來越好的,在莫蘭,當您走進大廳的那一刻開始,一抹微笑,一杯熱茶,一聲問候,似乎已經表達了小莫的熱情與貼心了,滿意衹是我們的起點,驚喜與感動才是我們一直要尋找的方向,追夢的路上,因為有您,莫蘭的明天將會更好,太多的感謝,似乎此刻已經言語無法表達了,千言萬語匯成一句話吧!莫蘭之約,不見不散呦!
Guest User
Floor-to-Ceiling Private Hot Spring Double Bed Room (Panoramic Floor-to-Ceiling Window + Private Bath + Bathing Petals)
Stay Date Jul 2025
Couple
6 Reviews
10/10
Outstanding
Posted on Aug 27, 2025
The hotel environment is good. Xiao Yang at the front desk is attentive and enthusiastic. I am very satisfied with the room.
Show OriginalGoogle Translated
Response from Property: Xiao Mo is incredibly happy to see such a great guest so satisfied with Xiao Mo Hotel. It's the pride and honor of all Xiao Mo Hotel staff to serve every guest. Your satisfaction is the greatest affirmation of our work. Morland Hotel, with "Mor" as its core concept, embodies the "Moland" brand with a deeper meaning, meaning "more" and symbolizing the hotel's pursuit of excellence in service, environment, and brand philosophy. Xiao Mo will continue to work hard and is confident that he will create another memorable and perfect encounter for you. Wish you all the best ❤️
Guest User
Guestroom (2 Beds)
Stay Date Jul 2025
Family
1 Reviews
10/10
Outstanding
Posted on Aug 24, 2025
The service at the front desk is very good, and it is very convenient to travel around. It is close to major attractions in the city center. The hotel rooms are well-equipped and the breakfast is very delicious.
Show OriginalGoogle Translated
Response from Property: Dear guests! Xiaomo's is committed to providing efficient and high-quality service to every guest at Moran, allowing you to experience the traditional and comfortable atmosphere unlike any other hotel. Thank you for your encouragement and love, and thank you for your interest in Xiaomo's. Finding and serving those who appreciate our services is Xiaomo's constant pursuit, and we look forward to meeting you at your next Moran appointment.
Guest User
Floor-to-Ceiling Private Hot Spring Double Bed Room (Panoramic Floor-to-Ceiling Window + Private Bath + Bathing Petals)
Stay Date Jul 2025
Other
7 Reviews
10/10
Outstanding
Posted on Aug 7, 2025
The service attitude of Xiao Chen at the front desk was very good. The hotel environment is very good. The bathtub is very beautiful and comfortable. They also gave us red wine. It was really good. I highly recommend it.
Show OriginalGoogle Translated
Response from Property: Xiao Mo is incredibly happy to see such a great guest so satisfied with Xiao Mo Hotel. It's the pride and honor of all Xiao Mo Hotel staff to serve every guest. Your satisfaction is the greatest affirmation of our work. Morland Hotel, with "Mor" as its core concept, embodies the "Moland" brand with a deeper meaning, meaning "more" and symbolizing the hotel's pursuit of excellence in service, environment, and brand philosophy. Xiao Mo will continue to work hard and is confident that he will create another memorable and perfect encounter for you. Wish you all the best ❤️
Guest User
Floor-to-Ceiling Private Hot Spring Double Bed Room (Panoramic Floor-to-Ceiling Window + Private Bath + Bathing Petals)
Stay Date Jun 2025
Couple
20 Reviews
10/10
Outstanding
Posted on Jul 27, 2025
This hotel is in a great location, with convenient restaurants and transportation nearby. It's very close to Tianyi Square, Chenghuang Temple, and Drum Tower, and not far from the train station. The service attitude of the front desk staff is very good.
Show OriginalGoogle Translated
Response from Property: Xiao Mo is incredibly happy to see such a great guest so satisfied with Xiao Mo Hotel. It's the pride and honor of all Xiao Mo Hotel staff to serve every guest. Your satisfaction is the greatest affirmation of our work. Morland Hotel, with "Mor" as its core concept, embodies the "Moland" brand with a deeper meaning, meaning "more" and symbolizing the hotel's pursuit of excellence in service, environment, and brand philosophy. Xiao Mo will continue to work hard and is confident that he will create another memorable and perfect encounter for you. Wish you all the best ❤️
OOdaxiaoquan
Floor-to-Ceiling Private Hot Spring Family Room (Panoramic Floor-to-Ceiling Window + Private Bath + Sleep Mattress)
Stay Date May 2025
Family
24 Reviews
10/10
Outstanding
Posted on Jun 7, 2025
The stay was excellent. The front desk assistant, Xiao Yang, was very helpful, and the room facilities were very complete. The bath was wonderful, and it's very convenient to various tourist attractions. Highly recommended.
Show OriginalGoogle Translated
Response from Property: Xiao Mo is incredibly happy to see such a great guest so satisfied with Xiao Mo Hotel. It's the pride and honor of all Xiao Mo Hotel staff to serve every guest. Your satisfaction is the greatest affirmation of our work. Morland Hotel, with "Mor" as its core concept, embodies the "Moland" brand with a deeper meaning, meaning "more" and symbolizing the hotel's pursuit of excellence in service, environment, and brand philosophy. Xiao Mo will continue to work hard and is confident that he will create another memorable and perfect encounter for you. Wish you all the best ❤️
Guest User
Guestroom - City-View (Double Bed) (Fridge)
Stay Date Apr 2024
Solo traveler
8 Reviews
10/10
Outstanding
Posted on May 15, 2024
I went there during the May Day holiday and found that the prices had increased a lot. A hotel that normally costs two or three hundred yuan was 689 yuan during the May Day holiday. Friends, hotels are expensive no matter where you go during the tourist season. Stop complaining about the high prices of hotels in other cities.
Show OriginalGoogle Translated
Response from Property: Thank you very much for your understanding~ Because the hotel usually only makes some profits on statutory holidays, and usually competes with other hotels, so it can't offer high prices. If you need to travel on statutory holidays, it is recommended to book in advance, usually one month in advance, when the price will be lower and not very high. Thank you very much for choosing to trust Moran during the 51 period, and look forward to seeing you again next time~
Liuyuan
Guestroom - City-View (Double Bed) (Fridge)
Stay Date Mar 2024
Traveling with friends
4 Reviews
10/10
Outstanding
Posted on Apr 21, 2024
The hotel has complete facilities and a clean environment. Xiao Yao and Xiao Shuang provide thoughtful service. I am very satisfied
Show OriginalGoogle Translated
Response from Property: Attractions around the hotel: Tianyi Pavilion, Nantang Old Street, Tianyi Square, Chenghuang Temple, Ningbo Sanjiangkou Night View, Zhousu Yejiang (ps: Ningbo authentic seafood), Wanda Plaza, Railway Station are all very close~ Check in and enjoy [Summer Mini Refrigerator] [Children's Toys 🚗] [Welcome Snacks 🍡] [Drinks 🥤] [Washing, Drying and Ironing Clothes 👔] At the same time, thank you for your recognition, we are committed to serving every customer~