Chenguang Hotel

1The guy at the hotel front desk has an extremely bad attitude. 2. When I booked the room type and checked in, I was told that it was not available. The hotel offered to upgrade the two 1.5-meter beds, but they were actually two beds of less than 1.3 meters. I called the front desk and the answer was that the length of the bed was 1.5 meters, not 1.5 meters. Industry recognized width. 3 Questioned the specifications of the bed and was told that "I can't live with it" 4. The price of the upgraded room type in the hotel does not rise but falls, and the price difference will not be refunded after inquiry.

The room is clean and hygienic, the parking lot is also very large, the service attitude of the lady at the front desk is also very good, she helped us with a free upgrade at that point, I am very satisfied with my stay, and look forward to my next stay

When checking in, you did not inform in advance that you need to get a parking voucher for parking, which resulted in one parking at your own expense in the free parking lot (without compensation), and failed to negotiate with the front desk and the manager. The service attitude at the front desk is poor. The fat man wearing glasses is very lazy and sloppy, ignoring the needs of customers. The waiter represents the image of the hotel, and the image of the fat guy at the front desk is very poor. Cockroaches were found in the toilet during the stay, medicines were missing in the room (compensated). This is the worst 3 star hotel I have ever stayed in.

Compared with the hotel, the old management method requires a deposit of 300 yuan, and the service is not bad

The facilities are a bit old, but acceptable. The most unbearable thing is that the sound insulation is too bad. The waiter kept talking outside very early in the morning. The voice was so loud that I was woken up directly

The service is very good, the lady at the front desk and the younger brother are very polite, and the hygiene is also very clean. Overall, it is very, very good! ! !