Xinxijiaren
September 8, 2023
The environment is good and very hygienic. One day, just an hour after checking in, the manager asked me to rush back. He wanted to communicate with the hotel whether it would be okay to charge me an hourly room after check-out. The front desk and manager just said that it would be credited to the account, etc.? I think the service is really bad. They always say that orders placed on the platform cannot be refunded. I am also confused. I have encountered this kind of thing in other hotels but not in this hotel. Finally stayed for more than an hour after paying the room rate for the day.
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