Amanoi Reviews

My another home at amanoi.

wonderful experience and will revisit again! impressed since landing when meeting the resort staff assisting us on baggage. staffs were all well-prepared and helpful. Ms. Nhi and her team welcomed me and my husband with gracious hospitality, making us feel like at home. there were many activities to do that you could spend 4 days or longer without getting bored. the villa itself had full amenities (i’m so impressed that they offered sunblock as well). bed was comfortable and the room functions were very well-designed. housekeeping came to clean most of the time when we were not at the villa and they refilled everything each time (we never ran out of anything). bbq course dinner was incredible, both taste-wise and service-wise, which made me and my husband started to love vietnamese food especially the fresh spring rolls. overall, we are truly grateful for the outstanding service provided by amanoi!

The service at Amanoi was fantastic, meeting the high standards expected from Aman. However, some issues, particularly the unexpected noise, impacted our stay: Noise Disruption - Most Disappointing Aspect: Our first morning was serene, but on the second day, we were unexpectedly awakened by loud machinery noise from a nearby park as early as 6–7 a.m. The disturbance continued throughout the morning, interrupting even our attempt to rest after breakfast. Many guests travel all the way to Amanoi to find peace and tranquility away from city noise, so this was especially disappointing. Although the hotel eventually offered a small compensation after we raised the issue, it would have been preferable if they had addressed it proactively. Location Issues: The location listed on Trip.com was incorrect, causing our Grab driver to drop us at a different place. The driver then charged extra to get us to the correct location. Accurate location information could prevent this inconvenience for future guests. Limited Dining Options - Lack of Pre-arrival Information: Amanoi has only two dining options, with the BBQ restaurant open to the public only on Saturdays. Unfortunately, this detail wasn’t shared with us beforehand, so we missed the BBQ night and had to dine at the same restaurant both nights. While pre-arrival communications were focused on add-on cost services like transportation and visa fast-tracking, providing essential details such as dining schedules and locations would have greatly enhanced our planning and experience. Language Accessibility: My mother reads only in Chinese, and we were given a Chinese menu only during our final meal out of four. Having this option from the beginning would have significantly improved her dining experience.

Amanoi, which I have been dreaming of for a long time, has the most beautiful coastline and unbeatable sea view. Although the weather was not favorable, we still had a lot of fun! We can feel the designer's care and the unique location. It is worthy of being the ceiling of the hotel. The hardware and software are very good! Unfortunately, there are no Chinese waiters, but the service staff are very thoughtful and meticulous, allowing us, a few old ladies who speak only half-baked English, to have a wonderful and memorable holiday at Aman!

First of all, I have to say that all Ammans are very good, whether it is domestic or foreign, whether it is the room or the scenery. Secondly, the service of this Amman in Vietnam is particularly good. Everyone is very enthusiastic, especially the manager Nhi, the waiter Ivy and a little girl who can speak Chinese. I feel that the scale is well controlled, which is rare. Thirdly, the scenery is very good. In the national park, it is recommended to go to Goga Peak for hiking. It takes half an hour to go back and forth. Standing on the top of the mountain, you can see the scenery on their postcards. Finally, I left a regret this time. I didn’t take the boat. I will make up for it next time. Finally, I would like to make a suggestion. You can put a billiard or game room or something like that. There are not many activities at night.

This time I stayed in a one-bedroom residence villa that included private butler service. Although it was expensive, the butler service was indeed very responsible, and the hotel's scenery was also very beautiful. Overall it is a special hotel experience and worth a try

Upgraded for one night!

One word is perfect

The hotel is very good, but it lacks quality compared to the price. 1. Ctrip does not provide airport pick-up and drop-off services. For such an expensive hotel, guests should be informed of transportation methods in advance. I asked Ctrip customer service one day in advance, and they told me it would be 120 US dollars, or I could ask the hotel to take a taxi. But the journey is quite far, it takes 1.5 hours on a mountain road. It was my first time to visit this place, it was a foreign country, I was not familiar with the place, and I didn’t feel that I was enjoying the service of a hotel that costs more than 10,000 yuan a night. It cost 2,000 yuan to book a round trip car, and I didn’t plan for the extra expenses in advance. 2. Ctrip’s bookings do not include any activity packages to help customers better enjoy their vacation. I asked the customer service in advance about the hotel's activities. The customer service said that they would introduce the hotel and give us a book to read after arriving at the hotel. Most of the charges were charged and they did not teach us how to choose. It was not as amazing as what was said online. The service was all like home away from home. I have to call you to communicate and ask. If you don’t think of it or understand it, you won’t be able to play. 3. There are so many people these days. The flight was scheduled for 6:40, but we didn’t get a late checkout. The hotel wouldn’t tell you in advance or ask you where to go. It just introduced us to a restaurant for lunch, and didn’t help us with what we should do. Other activities to pass the time. Overall, for this price, service flexibility needs to be greatly improved, and Ctrip bookings also need to provide packages to guests, especially airport pick-up and drop-off services. Later after I booked, I also saw that the hotel had slightly reduced the price by tens to more than 100 yuan. It was really an unpleasant memory.

Aman has to be Aman, from the pick-up and drop-off to the three meals, the service staff are also very considerate and thoughtful, which is really very shocking. I will come to experience other room types next time.

Tour of Aman Nha Trang, Vietnam. The super beautiful infinity swimming pool, the world-class beautiful beach, the visual beauty of zero dead ends, the hotel is very patient in replying to many emails and arranging pick-up and drop-off, looking forward to the next Amanoi～❤

At first arrival, you experience a truly grand staircase and entrance to the lobby. It’s a showstopper. We arrived late and the resort GM greeted us. The resort is located in picturesque national park that we only saw upon departure. We agree this our favorite hotel globally. It is spectacular. Aman differentiates itself with its service. Amanoi staff had an exceptional dedication to our time together. Joy, the GM, is exceptionally charismatic and glamorous. Housekeeping, restaurant servers and room service delivery team were great. We requested a number of exceptions for us during the stay (early pool opening, off-menu food requests) and they worked to make them happen. Though every staff member we interacted with was helpful and pleasant, I’d like to give special mention to Sunny, Putu, Tony and Keva all of whom are world-class hospitality professionals. We stayed in Room 11, an “Amanoi Ocean Pool Villa.” It had a spectacular vista of the bay. Amazing, unforgettable view. There is a private 40’ infinity pool which was really terrific. We loved the privacy. Strongly recommend. Unlike other pavilion and villa types, it had its own private library, well stocked with books, which we used and loved. Shower and bathroom in general were terrific. We wished the wall coverings were grander like they are at Amandari and that they had Japanese style bidet toilets. A/C was bone chilling. We loved the grand view onto the bay where we could see Vietnamese fishing boats during the day at distance. At night, the bright lights of squid boats would light up the sea like stars. The only services that we had were three massages. My husband was in love with his hand massages by the talented Oanh, to the point where he had one and then went back for another. They come with the highest of recommendation. The private hydrotherapy suites, which cost about $35 an hour to use, are also lovely enough to make up for the odd lack of complimentary sauna and steam room. At this hotel you get around by buggy. You call and they come and get you. We like being as close as we were to the main lobby. It works fine, though we occasionally had to wait a few minutes. The food was all around OK — not bad, but probably the weakest element of the resort. We did like the variety of foods available. My husband has more exotic tastes and I have more (to me) traditional western tastes. We were able to both order and enjoy our respective meals. The culinary highlight was a private BBQ dinner that took place in the five-bedroom Residence 18; the staff there did a fabulous job decorating the area and creating a custom menu for us. This dinner was included with the package we booked, but we would’ve been happy if we’d paid for it too. We did not like the Beach Club. It was small, the sand was rough, and the water was a bit dirty from the nearby fishing village. I would not want to stay here if I did not have our own pool and private outdoor area. We do not like interact

Amanoi is an oasis of calm, in a very luxurious rendition:) The estate is huge, with a hilly terrain - perfect for walking or jogging, but with buggies on the ready if you prefer. The walk down to the beach (and back) is a particularly scenic one, and the Beach Club offers an excellent lunch menu when you get there. The pavilions/ villas are incredibly beautiful, designed for you to relax and unwind, with amazing views on the sea; and immaculately clean. The gym is spacious, well equipped and as beautiful in design as the other buildings; and the spa just next to it offers fantastic treatments (hot stone massage highly recommended!). The gym/ spa building is located by the lake, which makes another amazing walk. And finally - the food is delicious (catering to various dietary requirements will not be a problem at all), and the service excellent. I would like to thank Amanoi staff for making my stay so wonderful. Anything less than perfect? The airport - where in contrast to the above, the food is just horrendous (I would have asked for a packed lunch at Amanoi if had any idea how bad it was). Amanoi is doing a great job though, by having a representative at the airport to help the guests. Overall, an absolutely top class luxury resort - I will certainly look to explore other Aman properties in Asia!

We stayed here for 3 nights in May 2023 and it is one of our favorite properties we’ve ever stayed at. This was our first time staying at an Aman and it blew away our expectations. The property is stunning and service is incredible. The staff are able to predict what you need before you even ask, making it a truly luxurious and easy experience.This is one of the few Aman properties with its own private beach and is SO worth the distance to get here. We booked their wellness pool villa hideaway package and loved every part of it. If you plan to do multiple spa treatments, this is 100% worth it. Your villa has its own private pool, spa and hammam. We tried multiple services including massages, hammam, facials and pedicures and thoroughly enjoyed all of them. All amenities & experiences were great - Daily afternoon tea is a nice touch, guided snorkeling is great, the complimentary local fruit is delicious and the cooking class is in a beautiful ocean view private space. The complimentary sparkling lime ginger drink they bring to you by the ocean or pool is also very nice and super refreshing on a hot day. Our only suggestion is to have more local options at the main restaurant. We loved the beach club food but found the dinner offerings at the main restaurant to be a bit too European/tourist friendly and just ok. We absolutely loved our trip here and hope to return again soon. We would easily give this property 10/10 stars if a higher rating was possible!!