I honestly wish I could give this place zero stars. My experience was terrible from start to finish, and I highly recommend staying somewhere else. I wouldn't recommend this place at all!!
1. It's very dirty and poorly maintained. The room looked like it hadn’t been cleaned at all. The blanket had stains, the bathroom had a leak and smelled strongly of urine, and there were hairs and dust all over the floor, kitchen, tables, and bed. The pictures don't even show how bad it was in person.
2. The hotel never answered my emails or calls regarding a few questions about my booking. It took over a week to get any response at all, and that only happened after I contacted Trip.com and they intervened on my behalf. The hotel never replied directly to me or acknowledged any of my messages. It was incredibly frustrating and unprofessional.
3. Location was terrible and inconvenient. It takes around 1hr to go to the most popular attractions (Eiffel tower, Notre dame etc.). The nearest train station (RER E) is a 15 mins of walking uphill, which didn't even work half the time I was there. There are bus stops near RER E but they take even longer to get anywhere. The next closest option (RER A) is a 25-minute walk.
4.The air conditioner didn’t work, and the room was freezing with only one thin blanket. I eventually got an extra blanket and a small heater from the receptionist, which helped a bit, but this should have been fixed before guests arrived.
5. Even though I didn’t book my stay with breakfast, you have to pass through the breakfast area every day to get to your room. It didn’t look appealing at all and the selection seemed very small, and given how unclean the rest of the place was, I wouldn’t have touched the food there.
Save yourself the stress and stay somewhere else.
