SureStay Plus Hotel by Best Western Norman

I wasn’t really impressed with the place. The pictures were better than the experience. The person checking me in did not speak loud enough. It was ok. I will not pick this place to stay at again.

The whole place was super clean and smelled clean. I even pulled the sheets back and both mattresses were spotless. I paid cash and had to pay a $50 deposit I wasn’t expecting but they were great about it and they checked my room and gave me the 50 cash back. The people at the counter were great. They had biscuits,gravy,scrambled eggs, sausage links, fruit and cereal for breakfast. It was quiet and we had a nice stay. Hot water could’ve been better but I’ll still give 5 stars and definitely stay there when in Norman.

I travel a lot for work and I’m not very fussy about my accommodations. That being said, this was a terrible stay. We had no hot water for our shower despite numerous complaints it took a full 24 hours for maintenance to even look at it and another day for them to switch us to a different room. There were no lightbulbs in any of the lamps in either room. When we did switch rooms the was a musty odor radiating from the bed. I thought maybe it was the carpet but no. I woke up covered in bites on the third night. Decided to investigate and found BED BUGS. They refused to provide even a partial refund. Don’t stay here.

Bathroom not very clean (previous guests hair on the floor and in shower) dirty socks under luggage shelf. TINY thin bath towels.

Refrigerator wasn’t very cold. The air vent in the room was like a helicopter running. But the convenience and the woman who ran the place was very nice. So all and all I would stay again.

Clean and odor free room. Very spacious. Big refrigerator. Check in was super easy, as was check out. Very nice breakfast area and fair selection of breakfast items. I would recommend, especially considering the location and the price.

Room was clean But room had a faint smell of uncleanliness in it -sprayed air freshener in it 2-3 times throughout the evening because when you left the room and came back- you could still smell it Tv did not work on 1/2 the channels when you tried to change it- the screen was all pixelated

Room was clean. I was able to print a form from the business center computer after requesting printer paper and figuring out what wire wasn’t connected to give the computer internet access. Breakfast was fine. Nothing special. Just a quick overnight stay and would stay again if in the area.

When I pulled up I was skeptical of the outside. Inside it was clean. Recently carpeted throughout and painted. It was neat, organized and clean. Not a ton of amenities, but the basics. Snack machines, drink machines, ice, water and coffee 24/7. Breakfast had sausage, eggs, biscuits, gravy, fruit, yogurt, cereals, waffles and drinks. The showers put out sone good pressure too. It’s a good well kept hotel.