The Dery House

we have a quite disappointing staying there as start the lack of communication is unspeakable they send me a message with main door code and room code, which nowadays phones filter it as spam, rather than send through ******* or personal email, it get worst when it comes to security, all the room has the same code, it’s scary like someone figurs out all has the same code or even by mistake open the same door. In the first room, it was too cold below 70 despite the heating is working all day long. Your associate moved to another room which was very hot I believe temperature is above 80, we actually woke up couple time during the night because of the heat.

While the venue itself is beautiful, our experience was extremely disappointing. Our bridal suite, rented for two nights, was poorly maintained — housekeeping never emptied the garbage or refilled toilet paper or towels, leaving me unable to use the bathroom when I woke up the morning after our wedding. On the wedding day, staff were rude and dismissive toward us and our bridal party. To make matters worse, several wedding cards were stolen from our card box. Police obtained the venue’s security footage and confirmed a 40-minute lapse in the recording right after a guest left for the after-party. We attempted to address these issues formally with the owner, but instead of responding personally, our letter was passed to the coordinator. The response we received was defensive, exaggerated, and contained untrue statements. The venue has potential, but the lack of professionalism, accountability, and basic security completely tainted what should have been the best day of our lives. I would not recommend this venue to any couple.

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