Hyatt Place North Charleston

Awesome atmosphere service was amazing very friendly and kind staffs I enjoyed my stay alot

Had to pay 250$ deposit since i live within 50 miles. Ridiculous!!! Won't do that again.

I enjoyed the buffet breakfast variety. Also, the separate seating area for watching television was nice. The front desk clerk was very helpful with my booking discrepancy that I encountered. The indoor pool was a plus.

The staff was helpful and friendly, and we loved the large room and later check it time. A microwave in the room and a softer bed would have bumped this to 5 stars for us.

Was convenient to everything we needed. We were in town for baseball tournament. Staff was very helpful, breakfast was enjoyed by our family. Only thing I could complain about was 1 elevator was out of order but we dealt. Would stay again.

Our room was very clean and had a nice sitting area with sofa and fold out sofa bed. Allowed for a very comfortable stay. Continental breakfast was great!

“My husband and I recently stayed at the Hyatt on Ashley Phosphate after our home caught fire. We had already booked and paid online before arriving. While I understand hotels may require deposits and have non-smoking policies, the front desk employee’s tone and treatment toward us during check-in felt disrespectful and judgmental. We were exhausted from work and already dealing with a difficult situation, and instead of being treated with empathy or professionalism, we felt looked down on. I wanted to bring this to management’s attention because no guest should be made to feel that way.”

The lady that checked me in was absolutely fantastic very cordial very customer service oriented. The hotel was very clean as I walked in the hallways were clean. The elevators were a little slow, but they were admittedly having some issues with them at the time. Four hours on was very clean and the room was extremely nice. When I called down to see about the Wi-Fi they said that I did not have access to Wi-Fi even though I signed up for membership when I was in the room. But maybe it was because I went through an online website that got me the room cheaper. The breakfast was was good however they ran out of coffee and they also ran out of plates so I had to wait for about 15 to 20 minutes just to get a plate so that I could eat breakfast. There was one lady working and unfortunately the other person called in sick on a very busy day, which was a long weekend. I’m sure she did the best she could and I’m not complaining, but they were probably 30 people that drifted in between 830 and 10 o’clock looking for plates and coffee and had to wait. I didn’t see anyone else jumping in to help her unfortunately.

The room was spotless. The breakfast was amazing. The French toast was a perfectly cooked qnd the breakfast potatoes were seasoned just right. There was something for everyone. Oh and yes the coffee was good.