Staff were nice, very disappointed with the room. The day before we arrived I called the front desk and told them that I needed a shower chair, being disabled, they had grab bars, first floor room and close to the door so my husband could take out our dog which didn’t happen. We walked into the room and there was no microwave in the room(had to go downstairs to warm food up), no coffee maker, blind was ripped off, only had the shear, had one small desk, one rolling chair, no other chair to sit. Soaps dispensers were broken off in the bathroom, toilet paper dispenser broken. Rented a pet room, used blue light to find out pee stains everywhere. No extra blankets, closet was tiny. TrU was TRULLY a disappointment. Paid 148.00 for one night. Don’t stay in room 244 on Montague, North Charleston, SC close to CHS airport, stay at the TrU on Ashley Phosphate in North Charleston SC. The TrU on Ashley Phosphate SC was AWESOME!!! I feel our needs weren’t met and TrU should offer us a discount on our next stay if we ever stay again or at least reimbursed us. Tru is welcomed to call me. Reservation was on May 27, 2026 room 244 under P Pylant. I will be waiting to see if they get in touch with me.