Oakwood Apartments Pik Jakarta

Oakwood Apartments Pik Jakarta Reviews

Oakwood Apartments Pik Jakarta

Pantai Indah Kapuk St, RT.8/RW.1, Kamal Muara, North Jakarta, Jakarta, Special Capital Region of Jakarta, 14470, IndonesiaView Hotel Details
Oakwood Apartments Pik Jakarta
Oakwood Apartments Pik JakartaOakwood Apartments Pik JakartaOakwood Apartments Pik Jakarta
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Oakwood Apartments Pik Jakarta Guest Reviews

4.3/5
Very Good
344 Reviews
Verified reviews
Location4.4
Amenities4.1
Service4.2
Cleanliness4.3
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All reviews(344)
Positive reviews(329)
Reviews with photos/video(49)
Awesome stay(65)
Convenient location(25)
Small room size(15)
Classy environment(12)
Loved the view(9)
Many amenities(9)
Easy to get around(6)
Close to airport(6)
Negative reviews(15)
Kimberley
Superior Studio
Checked in Sep 2024
Couples
21 Reviews
4.0/5
Very Good
Posted on Sep 18, 2024
Location is good and convenient to the airport. Building requires maintenance as it looks a bit run down. Room was a bit dusty.
Response from Property: Dear Kimberley, Thank you for taking the time to share your concerns with us. Though it’s never easy hearing we’ve disappointed one of our customers, we appreciate you taking the time to share where we fell short, so we can improve going forward. Once again thank you for being our guest. I hope you’ll consider staying with us again on your next trip. Kind regards, Cut Tisa Mariska General Manager
MrsVoo
Superior Studio
Checked in Jul 2024
Business travelers
7 Reviews
4.7/5
Amazing
Posted on Jul 24, 2024
The room deco and layout are both nice! Nice breakfast with lots of choices and very high quality!
Response from Property: Dear Valued Guest,Thank you for taking the time to post your review here. Your feedback is very much appreciated and we are so happy to know that you love Oakwood Apartments PIK Jakarta. See you again on your next visit.Best Regards,Cut Tisa MariskaGeneral Manager
Bk
One Bedroom Deluxe Apartment
Checked in Jun 2024
Travel with friends
1 Reviews
2.7/5
Posted on Jun 3, 2024
floor quite a few stains towel need to change lobby, need to add a bit more seats for seating breakfast selection, average if only they add eggs station would be great.
Response from Property: Dear Valued Guest,Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time. We appreciate you taking the time to share where we fell short, so we can improve going forward. Please receive our sincerest apologies and once again thank you for being our guest. I hope you’ll consider staying with us again on your next trip.Sincerely,Cut Tisa MariskaGeneral Manager
Cyntia.amns
Superior Studio
Checked in Apr 2024
Family
1 Reviews
4.7/5
Amazing
Posted on Apr 16, 2024
Good condition, clean room, good service but in the resto please give smile to customer especially for the checker of the customer in front of the entrance door 😊
Response from Property: Dear Ms. Cyntia.Thank you for taking the time to post your review here. Your feedback is very much appreciated as it helps us in monitoring the service we provide. Please be assured that I’ve conveyed your comments to our department's concern about the better service and improvement. Once again thank you for being our guest. I hope you’ll consider staying with us again on your next trip to Jakarta.Sincerely,Cut Tisa MariskaGeneral Manager
Guest User
Three Bedroom Superior Apartment
Checked in Mar 2024
Family
6 Reviews
5.0/5
Outstanding
Posted on Apr 17, 2024
The room itself was spacious, tastefully decorated, and equipped with all the modern amenities I could ask for. The bed was incredibly comfortable, ensuring a restful night's sleep after a long day of exploring the city.
Response from Property: Dear Valued Guest,Thank you for taking the time to post your review here. Your feedback is very much appreciated and we are so happy to know that you love Oakwood Apartments PIK Jakarta. See you again on your next visit.Sincerely,Cut Tisa MariskaGeneral Manager
Guest User
Superior Studio
Checked in Apr 2024
Solo travelers
1 Reviews
4.7/5
Amazing
Posted on Apr 8, 2024
Excellent Location for food and attraction, clean room, fast service and great hospotality
Response from Property: Dear Valued Guest, Thank you for taking the time to post your review here. Your feedback is very much appreciated and we are so happy to know that you love Oakwood Apartments PIK Jakarta. See you again on your next visit. Sincerely, Cut Tisa Mariska General Manager
michele
One Bedroom Deluxe Apartment
Checked in Feb 2024
Business travelers
4 Reviews
5.0/5
Outstanding
Posted on Feb 26, 2024
Located just 20 min away from the airport, it's perfect for short/medium stops. The services are absolutely complete and the food available at the hotel is good.
Guest User
Three Bedroom Superior Apartment
Checked in Jan 2024
Business travelers
3 Reviews
4.0/5
Very Good
Posted on Feb 1, 2024
It's clean and the facilities and the staff are friendly. Well done! Would like to book the seminar room next time. Hope there is better preferential rates for residents though.
Response from Property: Dear Valued Guest, Thank you for taking the time to post your review here. Your feedback is very much appreciated and we are so happy to know that you love Oakwood Apartments PIK Jakarta. See you again on your next visit. Sincerely, Cut Tisa Mariska General Manager
liushan911
Superior Studio
Checked in Mar 2024
Business travelers
7 Reviews
3.5/5
Posted on Mar 12, 2024
Really small room, shower room flooded to washroom due to the floor trap stuck
Response from Property: Dear Valued Guest,We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. Please be assured that I’ve conveyed your comments to our department's concern about the better service and improvement.Once again thank you for being our guest. I hope you’ll consider staying with us again on your next trip.Sincerely,Cut Tisa MariskaGeneral Manager
cl637294
Three Bedroom Superior Apartment
Checked in Jun 2024
Family
31 Reviews
3.2/5
Posted on Jun 2, 2024
Rooms are ok but lift service is poor due to crowds
Response from Property: Dear Valued Guest,Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time. We appreciate you taking the time to share where we fell short, so we can improve going forward. Please receive our sincerest apologies and once again thank you for being our guest. I hope you’ll consider staying with us again on your next trip.Sincerely,Cut Tisa MariskaGeneral Manager
Alicellsy
Two Bedroom Superior Apartment
Checked in Aug 2024
Business travelers
2 Reviews
4.2/5
Very Good
Posted on Aug 28, 2024
Nice and good location cozy and clean
Response from Property: Dear Aliceellsy, Thank you for taking the time to post your review here. Your feedback is very much appreciated and we are so happy to know that you love Oakwood Apartments PIK Jakarta. See you again on your next visit. Best Regards, Cut Tisa Mariska General Manager
Guest User
Three Bedroom Superior Apartment
Checked in Nov 2023
Business travelers
4 Reviews
3.5/5
Posted on Dec 4, 2023
Location is good . Nearby to shopping malls and entertainment centers.
Response from Property: Dear Valued Guest, Thank you for taking the time to post your review here. Your feedback is very much appreciated and we are so happy to know that you love Oakwood Apartments PIK Jakarta. See you again on your next visit. Sincerely, Ervira Syahputri General Manager
Hendry Sui
Three Bedroom Superior Apartment
Checked in Dec 2023
Booked for others
9 Reviews
5.0/5
Outstanding
Posted on Dec 11, 2023
Good Place, Good Hotel, friendly staff, full of culinary foods
Response from Property: Dear Mr. Hendry Sui, Thank you for taking the time to post your review here. Your feedback is very much appreciated and we are so happy to know that you love Oakwood Apartments PIK Jakarta. See you again on your next visit. Sincerely, Ervira Syahputri General Manager
Guest User
Two Bedroom Superior Apartment
Checked in Mar 2024
Business travelers
1 Reviews
4.5/5
Great
Posted on Apr 28, 2024
Well-located and comfortable place to stay.
Response from Property: Dear Valued Guest,Thank you for taking the time to post your review here. Your feedback is very much appreciated and we are so happy to know that you love Oakwood Apartments PIK Jakarta. See you again on your next visit. Sincerely,Cut Tisa MariskaGeneral Manager
Guest User
Superior Studio
Checked in Jul 2023
Business travelers
1 Reviews
3.5/5
Posted on Jul 12, 2023
Tiny room. The drain in bathroom is super smelly. The room cleaner will not help you replace new shower gel even though you already threw them into trash bin.
Response from Property: Dear Valued Guest, Thank you for taking the time to share your concerns with us. Though it’s never easy hearing we’ve disappointed one of our customers, we appreciate you taking the time to share where we fell short, so we can improve going forward. Once again thank you for being our guest. I hope you’ll consider staying with us again on your next trip. Best Regards, Ervira Syahputri General Manager