La Quinta Inn & Suites by Wyndham Cleveland Airport West

Nice, cheaper place to stay. Nice rooms!

Terrible. The woman at the counter was rude. The room was filthy and smelled like smoke. The bathroom was full of black mold and the vents clogged with dust. If you’re on the fence between staying here and sleeping under an overpass, just save your money and take the overpass.

Room was nice. Gentleman at the desk very accommodating since I wanted to watch the sunset. Needed to figure out which side of the building the sunsets on so he could give us a room on that side. Got a suite. Everything very clean and tidy. Door is a little thin, so you hear all activity in the hallway but other than that everything went very well. There is a large mall across the street and lots of places to eat in the area. The surrounding area is very clean and safe. Did not take time in the pool and was a little disappointed that the Jacuzzi/whirlpool was out of service at the time. Elevator tends to bounce when going up, but is smooth going down.

Terrible hotel. Location is not good and front desk will hit you with a U$500 fee saying you smoked even if you did not. Manager will not pick up the phone to talk about it too. Don’t trust this hotel.

The toilet was dirty upon arrival. the bathroom had repair worked on which looked like the landlord special. Everything was just white painted over the TV remote did not work with the TV and with tape together with electrical tape

This was a first time stay at this location. Check-in and Front Desk staff were courteous, and my first night in my larger suite room was fine. The next evening, I noticed that elevator (right next to my room), was inexplicably continuously traveling non-stop between the 1st and 2nd floor - every 2 minutes (I timed it), and the noise of the hydraulic equipment constantly running, kept me awake nearly all night. The next AM, I mentioned this to the Front Desk, and they very graciously comped the "no-sleep" night room charge and offered to move me to a standard room, down-the-hall. The rest of my visit was fine, and candidly - the slightly smaller 'standard' room was actually much nicer, and just more functional/practical than the "suite". This facility is a little older, but everything was in nice condition and very clean. I would gladly stay at this location again.