I have been saving up OneKeyCash points to take this trip. I selected this hotel online because it looked like the best deal. I requested a room without stairs, which is almost always granted. When I went to check-in, they told me that ground floor rooms had a $10 surcharge and could not be added to my OneKeyCash points. So that and the damage deposit went on my credit card. We found our room - about as far from the lobby and ice machine as you could get. When we opened the door to the room, the thermostat was set at 90. We left the door open for a while, but finally had to turn on the air conditioner (in December!) so we could sleep. The room was clean, but veery dated. The furniture was very worn. The final surprise came when we went to have breakfast - they discontinued it a couple of years ago, but the information has not been updated in the website. Between extra charge and not breakfast, we felt snookered.