Rydges North Sydney

Reviews of Rydges North Sydney

Rydges North Sydney

54 McLaren St, North Sydney, New South Wales, 2060, AustraliaSee Hotel Details
Rydges North Sydney
Rydges North SydneyRydges North SydneyRydges North Sydney
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1 night

Guest Reviews

8.9/10
Very Good
70 Reviews
Verified reviews
Location8.9
Amenities8.5
Service8.8
Cleanliness9.4
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All reviews(70)
Positive reviews(67)
Reviews with photos/video(16)
Awesome rooms(18)
Awesome stay(15)
Clean and tidy(14)
Great location(11)
Convenient location(9)
Friendly staff(8)
Negative reviews(3)
Lachlan Milroy
Executive King
Stay Date May 2025
Couples
2 Reviews
9.5/10
Amazing
Posted on Jun 3, 2025
A nice little modern room that was perfect for couples. Staff were very welcoming and friendly and made sure our stay was special.
Sherryberry
King Room
Stay Date Jan 2025
Family
16 Reviews
10/10
Outstanding
Posted on Feb 25, 2025
Huge clean room . Close to everything ! Definitely will come back
Imyozoh
King Room
Stay Date Apr 2025
Business travelers
4 Reviews
7.0/10
Posted on May 18, 2025
Pros: -Breakfast had a nice touch with the DIY juice station. -Room was clean and functional. Cons: -The room entrance was narrow and inconvenient due to luggage and hanger placement. -No slippers provided. -Staff did not ask about membership or offer much information during check-in. -Coffee at breakfast was not included and required an extra fee. Overall: A very average stay. The hotel claims to have been renovated, but the improvements didn’t stand out. Service was minimal and lacked attention to detail.
Guest User
Twin Room
Stay Date Apr 2025
Family
1 Reviews
6.0/10
Posted on May 17, 2025
The place was hard to find , during our stay it was quite noisy and there was a fire alarm went off which was a hoax. after check out ,we needed to change my baby's nappy but there wasn't any parents room , wasn't expecting that from a 4star hotel
Travel legend
King Room
Stay Date Jan 2025
Business travelers
9 Reviews
10/10
Outstanding
Posted on Feb 24, 2025
Great location and friendly staff
Marina
Two Bedroom Family Bunk Suite
Stay Date Dec 2024
Family
1 Reviews
9.5/10
Amazing
Posted on Jan 27, 2025
Clean and comfortable, the food was delicious
Guest User
One Bedroom Balcony Suite
Stay Date Mar 2025
Family
1 Reviews
10/10
Outstanding
Posted on Apr 21, 2025
Great place to stay with my small family. The room was really clean and large. I will definitely rebook with this place. Thanks
YiJia
King Room
Stay Date Mar 2025
Couples
1 Reviews
8.0/10
Very Good
Posted on Apr 18, 2025
Overall experience including customer service was exceptional! Just that the hotel is a little bit hidden in the edge and a little hard to find, our uber driver had to circulate quite a while to find it. But I loved the room, very clean!! Will come again!
Ali Ortakand
Balcony King Room
Stay Date Mar 2025
Couples
3 Reviews
5.0/10
Posted on Apr 7, 2025
Very friendly staff, good location and easy experience were BIG positive for the hotel. However, the entire building is quite worn out and could well be renovated and upgraded. Thanks team.
Guest User
Twin Room
Stay Date Mar 2025
Solo travelers
4 Reviews
10/10
Outstanding
Posted on Apr 3, 2025
The Hotel has changed ownership and has been renovated. Not all the renovations are completed yet however my room was very nice and fresh. The bathroom was like new and for the price the room exceeded my expectations. I booked a twin as it was the cheapest room and they made the bed into a king without even asking. This was such a nice surprise. I had dinner in the restaurant and the food was very good and it was a nice atmosphere. The location is perfect, a short walk to the train station and it’s a quiet area. Would definitely stay again!
Guest User
Twin Room
Stay Date Feb 2025
Travel with friends
15 Reviews
8.5/10
Very Good
Posted on Mar 30, 2025
multiple false alarm through the night. other than that it's a nice hotel
Justin刘
Balcony King Room
Stay Date Nov 2024
Family
4 Reviews
8.0/10
Very Good
Posted on Feb 3, 2025
Room toilets are clean. Very close to Victoria Cross station, close to North Sydney CBD area hence plenty of shops around.
Selene Teo
One Bedroom King Suite
Stay Date Nov 2024
Family
12 Reviews
10/10
Outstanding
Posted on Jan 25, 2025
Awesome location, Perfect Check/In/Out process per all Rydges standard! Good value and will visit again!
Anonymous User
Executive King
Stay Date Jul 2024
Business travelers
2 Reviews
8.0/10
Very Good
Posted on Aug 24, 2024
Since its renovations this hotel now feels very slick and stylish. The rooms look great with its modern look, while still giving off warm and welcoming vibes. Beds are comfortable, and newly renovated bathrooms look great. Unfortunately, all of this aesthetic appeal is let down somewhat by the staff. I was barely greeted or acknowledged by the reception staff, and I was made to feel like I was interrupting them. There was no offer of help for my luggage or even recognition that someone with 2 large suitcases (and a child) would need assistance. The rooms no longer have phones inside them. Rather, the phone number to reception was provided during check-in. This normally wouldn't be an issue, however it seems like they just don't like answering their phone. I tested this theory myself by going into the lobby and calling the reception. Neither staff were attending to guests, and yet I can very plainly see the phone flashing and being ignored. I loved the decor and stylish touches of this new-look Rydges. Sadly, my most memorable experience from this hotel was rolling the hotel baggage cart to my room by myself to take down my luggage.
Response from Property: Dear Guest,Thank you for sharing your detailed feedback about your recent stay with us. We are delighted to hear that you appreciated the modern and stylish renovations of our hotel, as well as the comfort and aesthetic appeal of our rooms and bathrooms.However, We are truly sorry to learn that your experience with our staff did not meet your expectations. It is disappointing to hear that you felt overlooked and that you did not receive the level of service we strive to provide. This is certainly not reflective of our standards, and we deeply regret that we did not offer the assistance you needed during your stay.Your feedback about the phone system and the lack of responsiveness from our reception team is concerning. We are currently reviewing our procedures to ensure that such issues are addressed promptly. Your experience will be shared with our management team to reinforce our commitment to exceptional service and to improve our responsiveness to guest needs.Please accept our sincere apologies for the inconvenience you encountered. We genuinely value your input and hope to have the opportunity to welcome you back in the future, where we aim to provide you with a more memorable and positive experience.Sincerely,Rydges North Sydney Management
Guest User
Balcony King Room
Stay Date Jun 2024
Business travelers
1 Reviews
6.0/10
Posted on Jul 8, 2024
The hotel itself was good , what wasn’t great was being woken up by 5 false fire alarms. Starting at 7am. All of which were followed by an even louder announcement.
Response from Property: Dear GuestThank you for taking the time to share your recent experience at our hotel. We sincerely apologize for the disruption caused by the false fire alarms during your stay.We understand how frustrating it must have been to be woken up repeatedly by these alarms, especially early in the morning. Please know that the safety and comfort of our guests are our top priorities, and while false alarms are rare, we take them very seriously. Our team is investigating the root cause of these incidents to prevent them from happening in the future.We appreciate your understanding and patience during this unexpected situation. Should your plans bring you back to Rydges North Sydney, we would welcome the opportunity to provide you with a much-improved experience.Warm regards,Rydges North Sydney Management