Premier Inn Norwich Airport

A good value hotel. The bed is comfortable. But if it is a hot summer day, be aware that they dont have air conditioning.

Could use some ac in these rooms and better food at restaurants

No water when we woke up. Unable to flush toilet or wash. Not offered any solution. No alternative room to wash or use toilet. Shocking

This is arguably the worst premier inn in the UK. Outside the hotel the sign is dirty and faded, paint peeling off the walls and dirty windows. The staff were helpful and friendly and the room was cleaned as best as it could be. The room however was incredibly dated and tatty. I couldn't help notice the ceiling feature (a square piece of trunking glued to the ceiling leading to the 1980s light). The room smelled of damp and mold. The heating (which automatically switches off at night no matter the temperature) sounds like an aircraft taking off. The TV was decent. I wouldn't recommend this hotel I'm afraid.

Spent a few days travelling from Devon to Norfolk, staying in various Premier Inns along the way and this one was our favourite because it was comfortable, clean and the breakfast at this particular Inn was exceptional. It was freshly cooked for us by Connor the Chef. You could tell he cared about the food he produced. It was freshly cooked to order, not dried out and hanging around. The scrambled eggs were perfect, bacon was crispy and delicious, the tomato was soft and sweet, sausages were meaty, beans were hot, and the whole breakfast was the best one we'd had on our trip. Thank you Connor. Another aspect we appreciated was how lovely and clean the tables and carpet were. No debris on the floor, no sticky ketchup bottles, and clean, polished cutlery. Lovely. Definitely a cut above the other Inns. Alex was a great waitress and on the go all the time. She was friendly, obliging and smiley. Would definitely stay there again.

We didn’t actually stay in the hotel but our flight got cancelled for 9.25 so we had to wait until 5.00 for the next one. We decided to come in here and see if they could have us in here for an hour or so. All of the staff were amazing, very accommodating. They allowed us to relax on the sofas in the restaurant/lobby area for 3+ hours. Allowed us to have a coffee & had a chat with a few of the staff members. Horrible day waiting around but they made it that little bit better. All in, lovely, friendly staff.