Homewood Suites by Hilton Novi Detroit

Very helpful and responsive front desk. There was a pool and gym. Love the hotel!

If it wasn’t because of the cold air in my room that I asked the person at the front desk if they could come up and fix he came up and when I actually fell asleep that night when I woke up, the room was so cold. I went back to the front desk with a stuffy nose and young guy came up and fixed the heater to be at the right temperature for my last two days part of that I was about to leave and find another place the first person told me that he couldn’t change the register because they’re based on the seasons which I knew didn’t sound right so if I had not been for the second person being so helpful. I was about to Leave.

The bathroom shower head had a fair amount of mold/mildew build-up. The shower doors leaked water all over the bathroom floor, for all 4 adults staying.

Room was clean, WiFi was good and the staff was courteous and very helpful. We did not like the bathroom door design. There was no safe in our room.

Front desk staff was lovely and helpful, which was good because the room was missing a bunch of items… dishwasher and regular dish soap, no refill on tissues or toilet paper refills. One towel per person. Front desk said they had a new cleaning person … otherwise, the room was fine. *** bonus points for strictly enforced “quiet hours” while having a hotel full of middle and elementary school aged travel soccer and baseball teams… and their parents.