Park Plaza Nuremberg

Excellent location. Just across the train station and walkable around the old town. The receptionist is helpful and friendly. I arrived early morning and immediately got a room. The room can be quite stuffy as the ventilation is not quite good

great hotel with fabulous view！ I will definitely choose this hotel again when I come to Nürnberg next time!

Super hotel, great location

There are a few issues with the property. 1) ******* map- unless you checked Google Maps or were proficient in German, it would be hard to tell that the hotel is next door to train station and railroad tracks. 2) We traveled as a family of 4 with 2 kids. Despite booking an "Executive room" which are supposed to be more spacious, the hotel only has last floor with sloped ceiling available for family accommodations. The ceiling limits the space as it cuts out usable area we could have otherwise maneuvered around or stored luggage; 3) The room had a heat issue, as in the thermostat was broken and the heat kept coming in making it feel like sauna. When we complained in the morning, the staff suggested that 1) there's no issue at all; 2) we don't know how to use thermostat. Once we convinced them, they sent someone to inspect and determined that yes, the room is too hot and can't be fixed. But the manager said that we complained and rejected their offer to be moved (incorrect), and finally offered quarter of the 1 night price for the extreme pleasure of sleeping in a hot room (or not sleeping). We stayed in this chain in other locations and there was a stark difference. This was just not a great experience - maintenance is needed (toilet paper holders need fixing, closet door connectors flying out), and of course the service.)

I loved staying there and look forward to coming back. I recommend that if a guest does not want their room clean, that it is clearly communicated or simply put on the back of the “please clean my room” sign.