Anonymous User
December 26, 2022
Now I have to add my mustard. I booked a single room.
Check-in was very quick - maybe even too quick. Everything quickly and quickly and then I was not even wished for a good stay or similar. Normally I wouldn't care, but not in a 5-star hotel where you should feel comfortable. Room was never cleaned prior to my stay. Toilet seat dirty, mirror dirty, tiles in the "bathroom" absolutely dirty, garbage not completely emptied. To be honest, bed sheets didn't smell fresh either, just like the room itself. I think a family of bears lived in there before me, had to get a scented candle to improve the smell. The size of the room was like a shoebox. The shower doors cannot even be opened properly, as there is far too little space in the bathroom. Also, you can forget about taking a shower because the construct is so old that you can't even get lukewarm water. Either scalding hot or ice cold. Windows aren't tight either, so I put a towel over the slit so that it doesn't pull in too much overnight. Of course I don't know how the other rooms are, but for me the stay was like a 2 to MAXIMUM 3 star hotel. Overall I am very dissatisfied and this night was NEVER worth 440€!
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