Holiday Inn & Suites OAKLAND - AIRPORT by IHG

Hotel appears to be renovated recently. Rooms appear to look new. Restaurant staff were friendly and location was close to Oakland Airport.

Not too bad

The staff was very helpful and pleasant, the room was not only a good value, but quite nice and capacious. No one needs the number of lumens the bathroom provides, unless conducting major surgery, however. A rheostat would have made the stay even better. :)

You gotta pay for parking which was not included in original quote, breakfast is available… if you pay for it. Otherwise the room and bathroom was decent and clean.

Clean room and hallways and lobby. Very friendly and helpful. Quiet. Great beds bathrooms and amenities all work great. Will def stay here again.

The staff is not cordial whatsoever. Even upon shift changes, the staff didn’t engage with my family. They didn’t speak, avoided eye contact and on responded if we initiate it. They seem to be respectful and more engaging with the airline staff who utilize the facility. We ordered a cot for the room and The Co that they brought us had dirty a dirty bowl and plate stuff in between the mattress and the frame. We asked for a new one. I’m not sure if they actually gave us a new one. I just took the dishes out.

Everything was good but the front desk guy at the night shift was rude