Tru by Hilton Oklahoma City Airport

Our truck broke down in Bethany, Missouri and we were unable to make our stay at the Tru Hilton Airport Oklahoma City. We needed to reschedule the date but the clerk said that wasn’t their policy and charged our card anyway. Bad enough we broke down and waiting for parts, no compassion from Trunfor an unforeseen circumstance.

My stay was wildly inconvenient. The first room i was assigned was inaccessible because "some of the rooms are having card reader errors on the doors." I had to go up and down to the room twice before they told me that/assigned me to a new room. And that would have been bad enough, but the card for the next room had to be reset 3 different times. At one point i got locked out of the back door and had to walk around the entire building! I book places based off convenience and im thoroughly disappointed in the lack of it during this trip.

Not bad at all for the price. Friendly staff and clean rooms. Pillows a little soft but otherwise just fine.

Absolutely incredible stay, Alyssa! You went above and beyond to ensure our comfort, making it truly memorable.

The person working the front desk was not friendly or inviting at all. I waited at the desk for a few minutes before they appeared and checked me in. I also watched several other people struggle to find help at the front counter (one person waiting over five minutes after I showed up in the lobby/ another shouting for help to check in) Other than that, everything is great!

Breakfast was Great!! The room walls was dirty. The mattress was terrible I couldn't remember a hotel mattress every being that bad. Noise control of traffic was bad. Water was luckwarm.

Staff was super nice room was great a few things cosmetic were not great but it was okay wonderful cleanliness was superb.

Nice stay. Helpful and pleasant staff. Comfortable room etc. A bit expensive for the area. Other wise a good choice