Hotel dP Olbia - Sardinia

Really nice hotel, a bit far from city centre but stunning pool and views

We had the unfortunate experience of staying here. If you stay here and have been to a genuine 4 star hotel you will quickly realise this is not 4 stars. If I was to be generous, this is a 2 star bed and breakfast motel. 1. Rude and incompetent staff The staff at the check-in desk are really unwelcoming. Their mannerisms come across as lazy and hostile. When we expressed our concerns to the staff they were rude and tried to shut us up. They kept telling us it’s not their responsibility to deal with concerns because we didn’t book with the hotel directly. If you ask them anything they will just reply "I don't know". I have emailed the manager, Marcella, and expressed my concerns and she has responded with accusations and lies. This is so very embarrassing. 2. Terrible and unhygienic breakfast covered in flys The breakfast looked like it was continually being reheated everyday (photo of the eggs as an example - I've never seen scrambled eggs with foam around the edges or crust on the sides). The breakfast food was inadequate and not what you would expect of a 4 star hotel. There were flys sitting on the food at breakfast and when we showed this to the restaurant staff, they didn’t replace the contaminated food, they simply swatted the flys away. The fruit looked like it had been left out everyday and reused. 3. Shocking towel policy and dirty towels For a 4 star hotel, you would expect very basic things to be included, such as fresh new pool towels everyday. The hotel said we get one free towel and if we want to change our towels it will cost €5 per towel. When I expressed my concerns, it was explained to me that this is apparently due to “environmental” reasons why they encourage customers to avoid getting new towels. This is absolutely disgusting and filthy. They also claim to pride yourselves on “cleanliness” but want to be “environmentally friendly” by encouraging guests to keep the same pool towels everyday? That’s absolutely filthy. These are towels being used by people out in the sun, sweating with creams on. How incredibly unhygienic. I spoke to another guest about this ridiculous policy and she said she didn’t even know she was being charged for the new towels - the shock clearly shows people expect fresh towels to be included as part of 4 star hotel service. The policy is not because they want to be environmentally friendly but because they are cheap and want to make more money. The “fresh” pool towels they did provide us with were also dirty and stained. Very concerning. I might get a health check to ensure I did not catch any diseases from staying at this hotel. 4. Dirty room when checking in When we checked into our room, the bins were still full from the previous guests and it appears there was a nappy in there. The check in time is at 3pm and they are still incapable of making sure the room is ready. Incredibly disgusting. 5. Unprofessional gardening staff operating at ridiculous hours While we were tryi

Clean, comfortable and spacious rooms. We stayed here for 3 nights with friends. The hotel isn’t in the best location as there aren’t many amenities nearby apart from a supermarket and pharmacy. We hired a car and would drive into Olbia town which is nice, we had lunch a couple of times and went once for dinner. On day we drove to Palau, which is 1 hour drive away and on the marina front negotiated a great deal with a skipper to take us around the islands. I’d definitely recommend this as its so worth going to see the crystal clear turquoise waters. Amazing! The pool area overlooks a mussel farm and ferry moor which you couldn’t see when you were laying on a sunbed or in the pool. We hired cars so we could explore the Costa Smeralda and I’m very glad we did. We didn’t spend all day by the pool but when we did the pool bar was rarely manned. Nonetheless it was pleasant as we mostly had the pool are to ourselves but expect this is because we went when it was out of season. The pool towel situation is quite strange as they charge you €5 for every clean towel after the first free one. However, having heard of this before when staying at hotels in Sardenia, I wasn’t surprised. We weren’t impacted as we were mostly out during the day. The other strange thing is that they took €300 deposit in case you forgot to pay for drinks or damaged the room. We were refunded at the end of our stay however, I didn’t feel comfortable with this at all. I know most hotels take a credit card number as security but have never heard of taking this at check in. Food choice was sub standard but the quality was ok. It would have been nice to have more choice and not just ‘vegetable soup’ or beef. Considering we were by the coast I would have expected more of a choice of fish, (like bass, bream, salmon, tuna, swordfish) whereas for 2 of the 3 nights we were served cuttlefish. There was a good variety of food at breakfast, none of us had the scrambled eggs as they looked off colour. But the rest of the choice was good. The staff were mostly pleasant. We were mostly served by a great waiter, Silvestre who worked so hard everyday and made us feel comfortable. All in all, as far as 4 star hotels in Italy go, it was comfortable, clean with ok food. Would consider staying again.

I have to say Hotel DP Olbia was a fine hotel! Great food & the restaurant menu was top notch. The rooms were spacious, luxurious, spotless & the beds were a dream. The staff were so friendly..Roberto making the coffee in the morning, Sylvester making the cocktails in the evening & Karla so smiley and helpful each morning. Silvia was so kind, obliging and helpful on reception as was Alin. But the waiter who made our experience exceptional was Michel-angelo. He made us cry with laughter and his service was second to none . 7 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️. He is a great asset to the hotel & the reason we ate in the restaurant every night except one. The restaurant manager Marco was so accommodating also, especially when our flight got cancelled & he cheered us up with a fine bottle of wine . A true professional! The hotel made my Sardinian experience. Laughter is the best medicine. Michel-angelo your a true legend .🍀

We had a very pleasant stay for 11 nights. The hotel is beautifully located overlooking the Olbia bay area. The rooms are spacious, clean and well maintained. The breakfast is great. Fresh products and enough options. The restaurant for dinner is very very good. Really enjoyed our dinner there. I really recommend a (rental) car if you are planning to stay here for a longer period of time. There is a bus stop close by that can bring you to the center, or the beach (5min drive). I will remember thuis place when we come back to Sardinia. The whole area is really beautiful!