Nickyayumi
February 17, 2024
Environment: Surrounded by mountains, the scenery is breathtaking. We mainly come here for skiing. It’s not too comfortable to soak in a hot spring after skiing. There is a special car to the ski resort, but we rented our own car, which is half an hour's drive from Happone.
Hygiene: very clean
Service: Our car broke down on the day we left. A beautiful lady at the hotel was very enthusiastic to help us solve the problem. She accompanied us throughout the process to call the car rental company and try various methods until the problem was solved. It took about 2 days. hours, which delayed her working time. When I left, I wanted to say thank you. She was already doing housekeeping, but unfortunately I didn't even ask her name. It is said that it is not the most high-end chain of Hoshino Resorts Group, but the service is super five-star. Most of the employees don't speak English very well, but they all try to communicate patiently and have translation software, so I don't think it's a problem. Various other details are meticulous. Very stunning.
This is my first time staying at Jiejie, and I’m already thinking about going there next time!
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