Reviews of New Victorian Inn & Suites Omaha

Dirty, AC isn't blowing cold switching 3x in a room because each room always has a problem…

Poor environment, dirty hygiene and poor service

This place is closed don't book a room here. We stayed at the comfort inn next to it and noted the closed property signs. Beware of this property, don't book a room.

Night attendant was asleep every time I went to the front room was pretty good it was very annoying ac did not work and there was not hot water the pool was not open and there was not fitness center like advertised the breakfast was good when there was the right stuff out they kept running out of stuff

Fantastic place, very accommodating, good service, and breakfast, staff are nice. Rooms vary but all are decent, very quiet, not a loud party spot, great location in the middle of town and close to interstate and shopping areas, would definitely recommend!

This place has gone downhill very fast in the past 2 years since we stayed here last. There are things in disrepair, the breakfast was of very poor quality. The air conditioning didn't work in the room. Requested a ground floor and didn't get it. Probably because there are monthly renters here now using that floor. The bathroom had terrible water pressure. There were bugs periodically in the room. The front desk staff speak poor English and not very helpful with any questions we had. Won't be back. Easily deserving of the low ratings you see on-line.

Came when it was cold so swimming wasn’t allowed cause of the weather which is fine, but other then that the two guys up front are simple man and listen to your needs and understand stuff. Good guys!!! And this place is close to nearby poppin stuff so I recommend

This place is a travesty to all hotels! I've never stayed at a worse hotel! I agree with a lot of the negative reviews (dirty, gross, unkempt, rooms not as pictured...). All of that is true, but, it gets worse! First the remote didn't work for our TV - ok fine, maybe batteries. But, then, the desk chair was so rickety that you almost fell over backwards when you sat in it. The bedding looked yellowish, not white like it should be. They had a metal clothing rack to hang your clothes, but, it was on the floor under the desk! And I could see the 4 holes in the wall where it was SUPPOSED to be! No hair dryer in bathroom. No ice bucket in room. But much worse than that, we had a mouse in our room! A MOUSE!!! SERIOUSLY?!?!?! We saw it run under the bed, but, couldn't find it after, which is worse yet because you know its there somewhere!! That took the cake! We skipped the morning breakfast because we didn't want to find anything else out! We just wanted to get the H&$* out of there! The desk clerk heard all about these things, but, what are they gonna do, refund your money?!! Yeah RIGHT!... Like I said, AVOID AT ALL COSTS!

Very clean room, shower could use some TCL but over all very pleasant surroundings and comfortable. Huge TV with wifi to stream my Favorite shows but wantnt needed with the full cable they provide. I work most days at 5am so can't comment on breakfast but always smells great.

Not what it looked like in the photos. Apparently the photos are six years old or so. Very run down and dirty. Kids were playing soccer in the parking lot, very unsafe. The worker at the front desk checked u in without speaking the entire time. The lady in the room next door had brought her cat and it's litter box. The pillow cases were see through and put on inside out for some reason. The shower was not clean and the shower curtain was disgusting. The mattress felt like concrete. We left asap the next morning and skipped the second night we'd booked. I got bitten up by something, not quite sure what. Most definitely the worst hotel I've ever stayed at. So disgusting.