Savoy - Ihcl SeleQtions Reviews

We booked 2 nights in a Premium garden view room. We travel a lot preferably in unique and high standards property . Check in was outside next to the courtyard despite the rain which was not really nice conditions because weather was terrible when we arrived and cold ! We would have appreciated a check in inside. Our room was nice but 14c inside ! We asked the staff to add an extra electric radiator and get the wood fire place on. The room has floor heating but it took a few hours to reach 18c. Anyway it would be appreciated to warm up the room a bit before guests arrival in order to make a more cozy atmosphere. Bathroom has a bathtub and shower with very hot water and good pressure. We had to ask for more toilet paper (half a roll for 2 nights at disposal), which is not appropriate in a hotel of this standing. WiFi in the room super fast. We had our breakfasts and diners at the hotel. The bar area is nice with a good selection and service is efficient . Prices are on the high side especially with alcohol drinks as entitled to a dedicated alcohol tax. Food is correct for the price and big portions. The dining area could be more inviting if lighting was not so bright and tables set up in a more harmonious way. As well the pianist selection on our first evening was terrible and we requested to change table. We didn’t have the opportunity to enjoy the garden as it continuously rained and it was very windy as well (bring a warm sweater and winter jacket if coming around at this season), also the premises are kept in good condition and clean. Overall we appreciated our stay , the staff is kind and professional, the property is unique but prices too high even to European standards considering it is monsoon season.