The Crossroads Hotel - Newburgh

This is an excellent motel and we would stay here again. The rooms and facilities are all very good and staff were friendly and efficient.

Crossroads is on the decline My family and I have had multiple stays at The Crossroads over the last 5 years. My most recent stay was less than desirable. I booked a room for a king size bed and the bed was closer to the size of a Full. The curtains were stained and it bathroom ceiling looked like they had moldy spots. We used to love staying here but the facility appears to be in the decline I can say I did get a good rate for the 2 nights and the service at the desk and from housekeeping was good.

The place could use a handyman. But the beds were really comfortable and the staff was excellent and the location was good for our needs.

Room was clean, bed & pillows were comfortable. Carpets in hallway were dirty. Housekeepers did not leave wash cloths when making room. Overall ok if all you need is a place to sleep

2nd time at this hotel! Room was great but the upkeep of property is terrible! Major damage onbwalks on floor itself!

The hotel look horrible had a leak. There were roaches in the hotel room as well as stingbugs and lady bugs. I won’t ever stay there again and if could give zero stars I would. Do yourself a favor and sleep somewhere else for a peace of mind and comfort.

Staff were very good. Upon entering the third floor there was a massive leak on the ceiling and mold. When entering the room there was a leak in the corner of the room. The amount of noise was terrible with kids running up and down the hall screaming at 2am obnoxious and the amount of people having arguments and yelling at each on the hall in the early morning around 1am-3am was not ideal for people trying to sleep. Overall I would not recommend this place to anyone. No respect for other guest sleeping and staying there.

Convenient to West Point, clean nice staff. Beds comfy, bathroom clean. Great for the money. Allowed us early checkin to get to an event on time.

Rooms were comfy fromt desjnwas nice juss a lot of fumigations need to take place was too much bugs