Anonymous User
July 29, 2023
Service: The best thing about the hotel is the breakfast and service. The breakfast is particularly rich. The service is also considerate and humane. Water, fruit and hours are provided at any time. It is the hotel with the best service among my hotels in Inner Mongolia, like the Baotou Marriott.
Facilities: Facilities are in obvious contrast to services. The hotel is too old. The facilities in the house are only three-star standards. There are basically no decorations. Several places are broken and discolored, and the sewer cover is broken. The shower is the old one fixed to the ceiling, so you can only wear a shower cap if you don't wash your hair. The toilet is a bit smelly, and the most annoying thing is the strong smell of cigarette smoke in the room. There was no smoke smell when I first entered, but it got louder and louder at night. I don't know if it came from the central air conditioner or the exhaust fan. In short, it felt very bad. The other room we booked was extremely hot. I wonder if the air conditioner was broken, so it was really uninhabitable. I wanted to change rooms, but was told that they were all occupied, so I had to drag my suitcase to another hotel for the night.
Environment: The environment is good. I feel that the surrounding businesses are relatively prosperous in Ordos.
Hygiene: The smell of cigarette smoke is very strong, so the hygiene score is not high. Otherwise, it is shabby. I don’t know if it is not cleaned well or it is just shabby.
Breakfast: The breakfast is really good. It is the best among several five-star hotels in Inner Mongolia, no worse than international five-star hotels. The variety is rich and the taste is very good. I have to praise this.
When I visited Inner Mongolia this time, except for the international five-star Sheraton, Marriott, and other hotels that met expectations, the other five-star hotels were all amazing. Either the house was grand but old and the service was a mess, or the house was too old and similar to a three-star hotel. I don’t know how it was decided. level
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