Pestana Orlando Suites - Lake Buena Vista

Overall, this hotel is great and offers excellent value for money. The rooms are spacious, clean, and tidy, and the service is good. The lobby on the first floor provides free cold drinks and hot water, but what I liked most was the hotel breakfast. The pastries were delicious, there were three types of fruit every day, and hot milk was available. The hotel's downside is the shuttle bus to the park. Although it's free, it only goes to some areas of Disney and isn't a direct route. It also stops at other hotels along the way to pick up and drop off guests, and it's often late. We only took the shuttle twice during our four-day stay, and both times it was delayed by more than 20 minutes. For the rest of our trips, we took a taxi to and from the park.

While the hotel itself is a bit far from Disney World and Universal Studios, transportation isn't a big issue as they operate a shuttle bus. (Note that resort fees and parking fees are paid additionally on-site.) The rooms are spacious, making it a great hotel for families, and I liked that there's a supermarket and a delicious ice cream shop within walking distance. (Many other hotels don't have walkable supermarkets, which can be surprising if you're not used to it.) The breakfast spread is also substantial for the price, and the fruit, in particular, was delicious. While many American hotels don't offer vegetables at breakfast, this one had steamed vegetables. There's no in-room teapot, but there's a microwave in the room, and hot water and coffee are always available on the first floor. Two bottles of water are also provided daily (many US hotels don't offer this). If you need slippers, you can request them at the front desk, and there are ice machines on every floor. There's also a laundry machine on the first floor, which would be great for long-term travelers.

Great value for money, and check-in was a breeze. The staff were all really friendly and the breakfast was good. The location is super convenient too. Our king-sized bed was very comfortable, and the room was spotlessly clean. Definitely recommend this hotel if you're visiting Orlando!

The hotel is quite new and conveniently located near both Disneyland and Universal Studios, making it easy to visit the theme parks.

The shuttle bus doesn't go to Disney's Magic Kingdom, so you'll need to take a taxi. However, the hotel is quite close to Magic Kingdom and the Universal Studios parks. The bed was a bit high, but the mattress was very soft and comfortable. Good value for money overall. The only downside was that the front desk staff had a strong accent which made their English a bit hard to understand.

The room was great, and there's a shuttle to Disneyland. Breakfast was good too. Our original room was noisy, but after telling the front desk, they changed our room for us. The front desk staff were also very nice.

Clean and tidy, with plenty of food options nearby.