Residence Inn Orlando Airport

Kimberly i think was her name at the front desk was exceptional! Very polite and knows what she is doing. The airport transfer was a big help. Spacious room and clean as well. Breakfast was decent.

The location of the hotel is convenient. The food is not good mostly breakfast. The service was dependant on who was serving you. Veron at the front desk was super supportive, friendly and kind.

The problem I had was there was construction going on and I was awaken at 7:00am by the sound of hammers and pounding. This continued all day. So my sleep was interrupted. The Airconditioning went out in my unit rm 522 on the hottest day. It was 94 degrees outside, my room was 80 degrees and I had to move to rm 602. The breakfasts served were nothing like the advertisement pictures. No bacon only sausage patties. Waffles were good and other amenities. The rooms were nicely laid out and comfortable aside from the Airconditioning. Showers lacked bodywash and shampoo, but there were plenty of towels and the bathroom lighting was good. Overall it was ok because I could use the microwave and stove to cook my own meals. Housekeeping staff were on the job.

Very nice room, front desk lady was wonderful. However, the tile floor in the bathroom is extremely slippery.

Room was upgraded and spacious. Also close to the elevator. The only reason it was not 5 stars was the hallways were very loud at night because parents were letting their children shout and run through the hallways. Very disrespectful.

We stayed on both ends of our trip. Staff was helpful when our flight was canceled and we needed an additional night. Kimberly was always cheerful and efficient. Reliable shuttle service. Both rooms that we had needed maintenance - dripping tub faucet, loose handicap bar, broken thermostat. We asked for a 4:00 a.m. wake-up call that we did not get. Just a suggestion - the front desk should make sure people understand about using the QR code for parking when they check in; my elderly parents would have walked past all of your signs without knowing what to do.

We didn’t have breakfast we were there just a short time before we left on a flight. Staff was awesome and had a pack n play all set up for us when we arrived. Easy shuttle to the airport.

We were in fitr a short stay with flight scheduled for next day early morning. Room overall is quiet and clean. Liked the shuttle arrangement for the time of my request and the driver was polite and helped with the luggage load and unload.