14200 Bonnet Creek Resort Lane, Orlando, Florida, 32821View Hotel Details
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Waldorf Astoria Orlando Guest Reviews
4.1/5
Very Good
61 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.1
Amenities4.1
Service4.0
Cleanliness4.1
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All reviews(61)
Positive reviews(10)
Reviews with photos/video(1)
Negative reviews(2)
Guest User
Deluxe Two Queen Room
Checked in أكتوبر 2022
Family
1 Reviews
5.0/5
Outstanding
Posted on 22 أكتوبر 2022
Comfortable clean room Had great time by pool with pool service prompt. That I loved. Would have liked pool to be heated. It was cold
Guest User
Deluxe Two Queen Room
Checked in أبريل 2023
Business travelers
5 Reviews
4.0/5
Very Good
Posted on 25 أبريل 2023
The hotel is conveniently located
Guest User
Hearing Accessible Deluxe King Room
Checked in أبريل 2023
Business travelers
1 Reviews
4.0/5
Very Good
Posted on 24 أبريل 2023
Good location
men?da
Deluxe Suite with Balcony and Golf View
Checked in أكتوبر 2022
Other
7 Reviews
3.5/5
Posted on 5 يناير 2023
Normal
Thiago L. F.
Deluxe Two Queens Room with Disney View
Checked in يناير 2024
Couples
4 Reviews
4.5/5
Great
Posted on 12 يناير 2024
Exceptional hotel. The only drawback is that it doesn't have the benefits of Disney's resorts (it only offers early entry - which doesn't make as much difference as the other DR's privileges).
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Guest User
Deluxe Two Queen Room
Checked in ديسمبر 2023
Family
2 Reviews
1.0/5
Posted on 23 فبراير 2024
This hotel is relatively new, but the service is very poor. Our bill and order were wrong several times. Already complained
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Guest User
Deluxe Suite with Balcony
Checked in ديسمبر 2022
Family
29 Reviews
1.0/5
Posted on 5 يناير 2023
I originally went for the Waldorf Astoria brand, and the price is nearly 6,000 yuan a day. I subjectively think that the quality of the hotel will be guaranteed! We booked a family suite and when we opened the door we were greeted with a damp musty smell. The table lamps in the hotel are all dusty (I will post photos later). A sofa that can be turned into a bed for family members. After turning into a sofa, the cushions of the sofa were piled up on the coffee table. This is a place where the hotel has no rules and standards. I had to move the cushions to the storage cabinet by myself. We asked for a thin quilt, but the quilt core was delivered without a quilt cover. After the above problems were fed back to the hotel, the people from the hotel came to see and said that they would change the room the next day. The next day, it was agreed that we would go out to play first, and help us move our suitcases from the old room to the new room after the room was arranged. After we came back in the evening, the room was changed to a room that could not see the New Year's Eve fireworks, and the suitcases were not moved! The lamps are still full of dust, the sofa cushions are still piled on the coffee table... I think too much, this hotel is of this level, they only provide mechanical and standardized services, they don't know where their problems are, and they are unwilling Improve! Spend this kind of money and live in a hotel of this standard, very speechless! Strongly do not recommend this hotel!
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Guest User
Deluxe Suite with Balcony and Golf View
Checked in فبراير 2023
Other
1 Reviews
4.2/5
Very Good
Posted on 2 مارس 2023
The phone at the front desk of the hotel is almost always unanswered. The minibar in American hotels does not provide any beverages. They only provide coffee machines and mineral water. There are no saucers, small spoons, and the kitchen cabinets are empty. I feel that my family is so poor that there is no one. The tableware 😓, the safe checkin is locked, I made a phone call, and went to the front desk face to face, and no one came after staying for three days. The hotel service in the United States cannot be compared with that in China, and the restaurant is very good!
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Xinzhonghaishang
Deluxe Two Queen Room
Checked in يوليو 2023
Family
92 Reviews
4.0/5
Very Good
Posted on 14 يوليو 2023
The room is a bit old, the bathroom is a bit smelly