Reviews of Baymont by Wyndham Orlando Downtown

Response from Property: Dear Seaside16886921600, Thank you for taking the time to share your feedback with us. We sincerely apologize that your stay did not meet your expectations. We truly value your honesty, as it helps us identify areas where we can improve. We are sorry to hear about the issues you encountered in your room, including the musty smell, the door gap, and the bathroom and furniture concerns. Your comments have been shared with our maintenance team so we can address these matters promptly. We also appreciate your feedback regarding the pool and the property entrance, as guest safety and comfort are our top priorities. On a positive note, we are glad you were pleased with the flooring in your room. We strive to create a clean and comfortable environment for our guests, and your comments help us continue to improve. We hope you will consider giving us another opportunity in the future to provide a stay that reflects the quality and care we aim to deliver. Thank you again for your review.

Response from Property: Hi marcellabF6593YA, Thank you so much for taking the time to share your experience with us! We’re truly delighted to hear that you and your husband enjoyed your stay and had a wonderful time together. It’s especially great to know that our team helped make your visit feel welcoming and comfortable. Our staff works hard to provide friendly, respectful service to every guest, and your kind words mean a lot to us. We’re grateful you chose to stay with us, and we hope to have the pleasure of welcoming you both back again for another enjoyable getaway. Until then, we wish you all the best!

Response from Property: Hi O1225LPmarcusj, Thank you so much for sharing your experience with us, and for choosing to stay with us for the third time! We truly appreciate your loyalty. We’re delighted to hear that you enjoyed a clean, peaceful, and roomy stay, and that everything in your room worked perfectly. It’s wonderful knowing you slept well and had the “no drama” stay you were hoping for; that’s exactly the kind of experience we aim to provide for every guest. We look forward to welcoming you back for your next visit and making your stay just as comfortable and relaxing.

Response from Property: Dear 820brooken, Thank you for taking the time to share your feedback with us. We sincerely apologize that your stay did not meet your expectations in several areas. While we’re glad to hear that you found the beds comfortable and enjoyed the breakfast, we are very concerned to learn about the issues you experienced with housekeeping, cleanliness, and room amenities. Please know that your comments regarding the floors, trash removal, towels, and phone accessibility have been shared with our management and housekeeping teams. Guest comfort and safety are our top priorities, and your feedback will help us address these concerns immediately to ensure that future stays meet the high standards we strive for. We also apologize for any lack of communication at check-in regarding housekeeping services. We understand how important it is for guests to have clarity about what to expect, and we will review our procedures to improve this. Thank you again for bringing these issues to our attention. We truly value your feedback and hope you might consider giving us another opportunity in the future to provide a cleaner, more comfortable, and fully accommodating stay.

Response from Property: Hi blacgurlc, Thank you for sharing your experience with us! We’re delighted to hear that you found our hotel clean and had a positive stay. Your feedback about the bedding and walls is much appreciated, and we’re glad those aspects met your expectations. We also value your suggestions regarding breakfast. We understand how important a well-rounded meal is to start the day, and we will certainly take your recommendations into consideration. Offering more variety, including additional protein options, is something we’ll continue to evaluate as we enhance our menu. Your input truly helps us improve, and we’re so pleased to know you enjoy staying with us. We look forward to welcoming you back and making your next visit even better!

Response from Property: Hi bozzdt, Thank you for taking the time to share your experience with us. We’re glad to hear that your stay was clean, quiet, and provided the rest you needed during your brief visit. We know how important even just a few hours of good sleep can be when you're on the go, and we’re happy we could offer a comfortable space for you to recharge. We’re sorry to hear that the room temperature wasn’t as warm as you would have preferred and that the heat didn’t function properly during your stay. Your comfort is very important to us, and we truly appreciate you bringing this to our attention. We’ll have our maintenance team look into the issue right away to ensure it’s resolved for future guests. We hope the next time your travels bring you through the area, you’ll have the chance to enjoy more of our amenities, like the pool, and stay a bit longer with us. It would be our pleasure to welcome you back for an even better experience.

Response from Property: Hi crmurph3, Thank you so much for taking the time to share your kind feedback! We’re thrilled to know that you continue to choose our hotel when attending events at the Central Florida Fairgrounds. It means a great deal to us to be your go-to spot for convenience and comfort. We’re glad to hear you enjoyed our clean rooms and friendly staff, providing a welcoming and well-maintained environment is something we take great pride in. It’s also wonderful to know that our location has worked out so well for your visits, especially being within walking distance to the fairgrounds. Your continued support and loyalty truly mean the world to us. We look forward to welcoming you back for future events and hope to make each stay as pleasant and convenient as the last!

Response from Property: Dear W5142TDsarahe, Thank you so much for taking the time to share your kind feedback. We’re thrilled to hear that you had such a positive experience during your stay with us! It’s wonderful to know that our team was able to accommodate your request for a ground floor room and help make your stay more comfortable. We take great pride in being attentive to the individual needs of our guests, especially when it comes to accessibility and mobility concerns. We’re also glad you found the property clean both inside and out, it’s something our housekeeping and maintenance teams work diligently to maintain each day. We truly appreciate your recommendation and are so pleased to hear you'd choose to stay with us again for another event at Camping World Stadium. We look forward to welcoming you back whenever your travels bring you to the area!