Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Sep 30, 2025
Johnny B Good
The hotel was overall ok, decent value for a Universal Studios hotel. It's about a 5 minutes bus ride from Epic Universe. It allows early entry into the parks. The rooms still have a renovation smell. I personally don't like hotel rooms that don't have a door to the sink area, only a door to the shower and toilet. I don't know why they can't have a door to the sink area. The buses to EPIC from Terra Luna run less frequently than from other hotels. Two buses from other hotels show up for one bus from Terra Luna. We waited over half an hour for a bus.
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Price per night from:US$118
Posted on Dec 29, 2025
Dr. Puppio
I have already been stayed at this hotel many times.
It’s a cozy place.
There’s a remarkable guy at the front desk.., his name is Sandro. He became a great friend of mine. He’s very kind, helpful and polite.
American standard breakfast.
It’s so close to the Universal City Walk.., in about 15-20 minutes by foot.
I’d stay again for sure…!!
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Price per night from:US$103
Posted on Oct 21, 2022
Guest User
Hotel was located between both universal and Disney . Free shuttle bus however the shuttle bus is very busy. Hotel breakfast very basic and disappointing. Not many options. Bedrooms are modern decorated however some issues . Bed bugs and ants had to ask to change sheets . They didn’t change and when I asked for room to be cleaned I kept being ignored until eventually had to get senior staff involved . Ant’s definitely a problem in the hotel . Liked that they offered free full size bathroom products this was useful . AC is at one temp and can not be controlled so can get very cold in the room and bedding is thin.
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Price per night from:US$79
Posted on Jul 17, 2024
Sataka Sataka Sataka
I recently stayed at this hotel and the experience was absolutely fantastic! the room was very clean and beautifully decorated, making it feel both comfortable and cozy.
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Price per night from:US$97
Posted on Mar 9, 2026
NIHC.
Had a really comfortable stay at the Orlando Spring Hill Suites Hotel! The room was spacious and clean, and the bed was just right – I slept like a baby~ 😴 The staff were super friendly, check-in was quick, and their service was top-notch. The location is convenient, with restaurants and a supermarket nearby, and it offers great value for money! Overall, it felt clean and cozy, and I'd definitely choose this place again next time~ 👍✨
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Price per night from:US$98
Posted on Mar 22, 2026
Guest User
Location is really really good. Close to everything I drive the pointe and even close enough to Kia center! Got a chance to check out a magic game at home. The uber ride there was less than 30 minutes away. Got a chance to see them play for the first time and they won had a great time. Can’t wait to travel back to the area too. The hotel is a good bang for your buck. And no resort fees!
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Price per night from:US$55
Posted on Apr 20, 2026
Guest User
Finding the hotel was super easy, excellent location for tourists. Upon check-in, I had some issues that complicated my arrival, especially after how tired I was. Apparently, it's the hotel's policy for residents to pay a $200 refundable deposit upon check-out. The problem wasn't knowing about the deposit, but that it had to be paid in cash only. This annoyed me a lot because I just wanted to get to my room and shower, but instead, I had to go out looking for an ATM. The room was clean and smelled pleasant, even though the sheets had cigarette burn marks everywhere 😂 The shower curtain was in pieces, too small, and all the water kept spilling out 🤦♀️ Aside from that, everything else was fine.
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Price per night from:US$59
Posted on Feb 8, 2026
Guest User
This was a terrible experience.
1. I confirmed with the hotel 2 days prior to my arrival they we would be there and they confirmed my reservation.
2. Date of arrival our flight got delayed. I contacted the hotel and confirmed my late arrival due to flight delay. They confirmed.
3. We arrive and the hotel didn’t have a room for us of the type we paid for. Fortunately they had a room but we’d have to move the next day.
4. We were compensated with free parking. That was appreciated.
5. Moved to our new room and the stench that came from the pullout bed cannot be described. It eas horrible. The entire room was filled by the pungent odor. Of course, this was discovered at night.
6. Spoke to the night manager and asked if they could swap the mattress out or change rooms and they said not likely. They gave me some points. Gee, that took care of the smell…
7. Next morning an older gentleman was on staff as manager and he was on it when I spoke with him. He had the maintenance crew in the room within 20 minutes. They took out the old mattress and replaced it with an almost new looking one.
You get what you pay for. Though they resolved our issues we decided to leave half way thru our trip. It was not worth it. The rooms are not in good condition as they appear on their website.
I appreciate their effort but to have to struggle with the staff multiple times, not worth it. We ended up staying at a WDW property with of course, we should have done since the beginning.
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Price per night from:US$73
Posted on Feb 23, 2025
Qiaoniangniang
The resort hotel also has a swimming pool, the rooms and beds are relatively comfortable, and it is not too far from the surrounding theme parks. The hotel service staff is relatively enthusiastic and cost-effective.
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Price per night from:US$54
Posted on Aug 30, 2024
เล็กวา
This hotel, good location, the service is also very good, the staff are smiling, the breakfast is considered good at a certain level, the only downside is that the room at the mattress and the bathroom has a small cockroach. Up to the bed as you can see, the hotel has a renewed, but some of them do not finish the room, there is an old part and there are cockroaches living in it.
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Price per night from:US$47