Granvia Properties in Osaka

The hotel interior is a bit old but clean and the service is excellent. The noise is like white noise, understandable given its location above the station. The hotel rooms are on floors 21-27. The 27th-floor lounge is not open to all guests; there's no free lounge access. The location is super convenient with Osaka Station and Daimaru department store downstairs, plus Lucua and Eki Marche shopping centers nearby. It's perfect if you want to shop around the Umeda area. We chose it specifically for its excellent location: the Osaka Loop Line provides direct access to Kansai Airport and Universal Studios. On the first night, the soundproofing wasn't great; we could hear our neighbors coughing. After reporting it to the front desk, they immediately upgraded us to a larger room with no neighbors in front or behind, free of charge. During the room change, I left an apple and a cake in the fridge, and they even brought them over to the new room. Additionally, the front desk offers complimentary DHC skincare samples. Overall, the excellent service attitude compensated for some of the hotel's older aspects. The biggest advantage is definitely the location, and the price is reasonable.