1 Chome-6-15 Sonezaki, Kita Ward, Osaka City, Osaka Prefecture, 530-0057, JapanView Hotel Details
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R&B Hotel Umeda East Guest Reviews
4/5
Very Good
109 Reviews
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Verified reviews
Location3.8
Amenities4.0
Service4.1
Cleanliness3.9
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All reviews(109)
Positive reviews(21)
Reviews with photos/video(1)
Great service(7)
Negative reviews(2)
Anusorn Aree
Single Room-Non-Smoking
Checked in Jul 2024
Solo travelers
4 Reviews
4.5/5
Great
Posted on Aug 7, 2024
Even though the location was quite far from Osaka station, the hotel itself was very good.
You might need to spare your time for finding the hotel due to the complicated route between Osaka Station and the street that hotel is located.
maiko
Single Room Non-smoking
Checked in Nov 2023
Solo travelers
6 Reviews
4.2/5
Very Good
Posted on Nov 10, 2023
Although it was a long walk from the nearest station, once you got to the main street, you could reach Osaka Station in less than 5 minutes by taxi, so the location was good. I was able to make a reservation even though it was a holiday, which was really helpful.
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Guest User
Single Room Smoking
Checked in Oct 2023
Business travelers
25 Reviews
3.7/5
Posted on Nov 2, 2023
It is a long 15 minute walk from Sonezaki to Osaka Station. The room is clean and the front desk staff is polite and good 😊 It's convenient because it's in the city. Might be good for a business trip to Higashi Umeda ✍️(з_з)
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Anonymous User
Single Room Non-smoking
Checked in Sep 2023
Travel with friends
2 Reviews
2.7/5
Posted on Sep 24, 2023
All reservations and payments are done online, and it's very convenient since it's near the station. The room was dim with little lighting. It's convenient because I can go directly to Family Mart. It's nice to be able to drink coffee freely. However, the entrance to the hotel is very difficult to find.
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Guest User
Single Room Non-smoking
Checked in Jun 2023
Solo travelers
8 Reviews
5.0/5
Outstanding
Posted on Jun 28, 2023
The room is suitable for solo travelers, simple and comfortable. The front desk service is very good, especially there is a Chinese customer service, which is easier to communicate with. There is also a 24-hour convenience store next door to the hotel. The hotel's reception area is open all day, which is particularly convenient for leisure. I stay here every time I go to Osaka.
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Guest User
Single Room Non-smoking
Checked in Feb 2024
Solo travelers
1 Reviews
4.7/5
Amazing
Posted on Mar 5, 2024
The receptionist was also very nice!
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中村栄一
Single Room Non-smoking
Checked in Apr 2023
Solo travelers
1 Reviews
1.0/5
Posted on May 25, 2023
The air conditioner only worked for heating, and when I asked the front desk for help, they said they couldn't do anything.
I asked if they had a fan or something, but they simply said they couldn't do that, didn't apologize, and turned their backs to me, ignoring me. The next morning, when I checked out, they also ignored me. I don't know how they can hire such an employee, what kind of training they give them, or if it's a problem with the employee themselves. Is this a bad hotel? The employee's name is a woman named **. Her boss is **. This is an unbelievable hotel. As someone who knows the hotel industry, I thought this was just the right kind of hotel.
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Guest User
Single Room Non-smoking
Checked in Apr 2023
Business travelers
32 Reviews
3.7/5
Posted on Apr 23, 2023
Although it is close to the station, the location is not good enough. It is good that the price is reasonable. The facilities are worth the price.
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Guest User
Single Room Non-smoking
Checked in Oct 2022
Solo travelers
1 Reviews
3.7/5
Posted on Oct 16, 2022
The staff were very kind. The boiled bread in the morning was delicious. I came from Hankyu Umeda, but it was hard to find the place.
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Response from Property: Thank you for staying at R&B Hotel Umeda Higashi from among many hotels. I am very happy to read your compliments regarding our staff and breakfast. Thank you again. We apologize for any inconvenience regarding the location. If you call us, we will guide you verbally, so please feel free to contact us. Thank you very much for taking the time to post this time. We are looking forward to seeing you again. R&B Hotel Umeda Higashi Manager Nakatani
KOKI@
Single Room Non-smoking
Checked in Aug 2022
Other
5 Reviews
4.2/5
Very Good
Posted on Aug 23, 2022
The staff are friendly and polite.
The room is also clean and comfortable.
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Response from Property: Thank you very much for staying at R&B Hotel Umeda Higashi from among many hotels. Also, thank you very much for your kind review regarding our staff. Thank you again. I am very happy to read that you were able to stay comfortably in regards to the room. If you have an opportunity for sightseeing or business, please use it. We are looking forward to seeing you from all the staff. Thank you for taking time out of your busy schedule to write this review. R&B Hotel Umeda Higashi Manager Nakatani
Guest User
Single Room Non-smoking
Checked in Apr 2022
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on May 12, 2022
Okay, okay, where do you go without telling me ah ah ah ah go
Original TextTranslated by Google
Response from Property: Thank you for staying at R&B Hotel Umeda Higashi. We look forward to seeing you again.R&B Hotel Umeda Higashi Director Nakatani