1 Chome-1-43 Abenosuji, Abeno Ward, Osaka City, Osaka Prefecture, 545-0052, JapanSee Hotel Details
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1 night
Guest Reviews
9.4/10
Amazing
2007 Reviews
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.6
Amenities9.3
Service9.3
Cleanliness9.5
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All reviews(2007)
Positive reviews(1949)
Reviews with photos/video(809)
Easy to get around(303)
Convenient for shopping(210)
Loved the night views(153)
Perfect for kids(45)
Close to airport(44)
Nice elevator(29)
Luxurious(14)
Negative reviews(58)
Anonymous User
Regular Floor Junior Suite Room (view bath) Non-smoking
Stay Date Jun 2026
Family
380 Reviews
9.0/10
Great
Posted on Jul 15, 2026
Exiting Tennoji Station, you can take the pedestrian bridge on the second floor and head up to the 19th floor where the lobby is, as shown in picture 1. Alternatively, if you cross the street, there's a direct elevator to the lobby at the location marked in picture 7.
The hotel is on a high floor, offering absolutely stunning views, and the area around Tennoji is quite bustling. The suite is spacious enough, though the room's furnishings are a bit simple. The bathroom door can be a bit noisy when opening and closing.
The internet is good, it's clean, and the pillows are comfortable. The views from the bathroom while bathing at night are absolutely breathtaking.
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6/7
Jiaoyangxiaoyao
Regular Floor Superior King Non-smoking
Stay Date Jun 2026
Family
10 Reviews
10/10
Outstanding
Posted on Jul 14, 2026
The service was excellent, and the location is a huge plus, making it easy to get anywhere. Dining and shopping are incredibly convenient, all in one place. There's a confectionery shop on the lower floor of Kintetsu and restaurants on the first floor. You could try something different every day and still not run out of options!
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Guest User
Regular Floor Superior Twin Room Non-smoking
Stay Date Jun 2026
Family
13 Reviews
10/10
Outstanding
Posted on Jul 13, 2026
My favorite hotel in Osaka, mainly because both times I've visited, I've stayed here.
**Location:** It's a major transportation hub, making it super convenient to get to Universal Studios, Umeda, or the airport in any direction. Everything is roughly within a 30-minute reach.
**Hotel Environment:** Clean, tidy, and excellent service. The night view is absolutely stunning.
**Surroundings:** There's a mall and plenty of restaurants downstairs, all within walking distance. There are tons of choices, and it's less crowded than the city center. Those popular shoe stores that always have lines in the city? Here, they're spacious and empty.
Both times I've stayed, my room faced different directions, and both views were amazing. At night, after the little one was asleep, just sitting by the window and zoning out was incredibly relaxing.
Alright, there's nothing left to praise!
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Anonymous User
Superior Connecting Twin and King Room
Stay Date Jun 2026
Family
9 Reviews
10/10
Outstanding
Posted on Jul 15, 2026
Great views, located right above shopping mall and metro station. Staffs are friendly and nice.
Guest User
Upper Floor Superior King Room
Stay Date May 2026
Other
30 Reviews
9.5/10
Amazing
Posted on Jul 10, 2026
The hotel is conveniently located right next to a subway station, with a large shopping mall, Kintetsu Department Store, just downstairs, making dining and shopping incredibly easy. Staying on a higher floor offers great views, and the rooms are quite spacious. Definitely recommended.
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Response from Property: 感謝您入住大阪萬豪都酒店,並分享您的寶貴評價。我們很高興您喜歡酒店便利的地理位置、寬敞的客房以及高樓層的美麗景觀。感謝您的推薦,期待您的再次光臨。大阪萬豪都酒店賓客服務經理
Guest User
Regular Floor Superior King Non-smoking
Stay Date May 2026
Couple
6 Reviews
9.0/10
Great
Posted on Jun 21, 2026
Stayed in a renovated room on the 54th floor, the view was amazing. The room size is quite large for a Japanese hotel. However, the hotel breakfast was just average.
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Response from Property: Thank you for staying at the Marriott Metropolitan Osaka and for sharing your experience. We are delighted to know that you were satisfied with the views and spacious comfort of your renovated room on the 54th floor. We are very pleased that you had a pleasant stay. We also appreciate your valuable feedback on the breakfast. We will carefully consider your feedback and continuously improve our food and beverage services. We look forward to welcoming you back in the future. Guest Services Manager
wXzs
Superior Connecting Twin and King Room
Stay Date May 2026
Family
7 Reviews
10/10
Outstanding
Posted on Jun 22, 2026
The overall service was excellent, and the view from the room was absolutely beautiful! The only thing was that when I first entered the room, there was a strange, unidentifiable smell, which I guess is why every room is equipped with an air purifier.
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Response from Property: Thank you for staying at the Marriott Metropolitan Osaka and for sharing your experience. We greatly appreciate your high praise for the hotel service and the view from your room. We are delighted to know you enjoyed the beautiful view from your room. We also appreciate your valuable feedback regarding the room odor issue. We will carefully consider your feedback and continuously improve the room environment to provide guests with a more comfortable stay. We look forward to welcoming you back in the future. Guest Services Manager
YanerdaoCluo
Regular Floor Superior King Non-smoking
Stay Date May 2026
Solo traveler
4 Reviews
10/10
Outstanding
Posted on Jun 18, 2026
The room was really big and spacious, and very clean. The high-floor view was excellent too. The service was thoughtful and personalized. The hotel's location is super convenient; the subway station is right downstairs, and there's a park and shopping mall nearby, so you have everything you need.
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Response from Property: Thank you for staying at the Marriott Metropolitan Osaka and for taking the time to share your experience with us. We are delighted to hear that you were satisfied with the spaciousness and cleanliness of your room, the views from your higher floors, and the service from our staff. We also appreciate your recognition of the hotel's convenient location. We will continue to strive to provide an even more comfortable and enjoyable stay for every guest. We sincerely look forward to welcoming you back in the near future. Guest Services Manager
Guest User
Upper Floor Superior King Room
Stay Date May 2026
Couple
11 Reviews
10/10
Outstanding
Posted on Jul 3, 2026
Excellent location! Kintetsu Department Store is right downstairs, and it's surrounded by the MIO and Abeno Harukas, and Hoop shopping malls. No need to deal with the crowds in Shinsaibashi. The night view from the room is absolutely stunning, I'd give it 101 points!
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Response from Property: 感謝您入住大阪萬豪都酒店,並分享您的寶貴評價。我們很高興您喜歡酒店優越的地理位置以及客房的美麗夜景。感謝您的支持與肯定,期待您再次光臨。大阪萬豪都酒店賓客服務經理
MV0301
Superior Connecting Twin and King Room
Stay Date May 2026
Family
3 Reviews
10/10
Outstanding
Posted on Jun 6, 2026
Amazing stay for our family at Osaka Marriott Miyako Hotel. The room was spotless, spacious and had an incredible city view. We also appreciated having connecting rooms, which made it much easier to look after our 2-year-old child comfortably during the trip. The location was super convenient with direct access to the station and shopping mall. Service from the staff was warm, professional and very helpful throughout our stay. Facilities were excellent and the hotel felt luxurious yet comfortable. Highly recommended for families visiting Osaka!
Good for family who rent a car as well as the parking for hotel guest has a flat rate of 3000¥ for multiple entry and exits daily
Response from Property: Thank you very much for staying at Osaka Marriott Miyako Hotel and for sharing your wonderful review.We are delighted to hear that you and your family enjoyed your stay, especially the connecting rooms, spacious accommodations, city views, convenient location, and the service provided by our associates. It is also gratifying to know that our parking facilities added to your comfort during your visit.Your recommendation means a great deal to us, and we look forward to welcoming you and your family back again in the future.Guest Service Manager
Anonymous User
Regular Floor Superior King Non-smoking
Stay Date May 2026
Solo traveler
9 Reviews
10/10
Outstanding
Posted on Jun 6, 2026
This hotel stay was fantastic! The views from the hotel itself allowed us to see all of Osaka, so there was no need to visit any other paid observation decks. The breakfast was also incredibly rich and varied.
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Response from Property: Thank you for staying at Marriott Metropolitan Osaka and for sharing your experience with us. We are delighted to know that you enjoyed the view and breakfast and had a pleasant stay. We look forward to welcoming you back in the future. Guest Services Manager, Marriott Metropolitan Osaka
Having stayed at Westin Kyoto and Shisui Nara just before Osaka Marriott Miyako, all within a similar price range under the Marriott portfolio, Osaka Marriott Miyako unfortunately felt underwhelming in comparison.
The room felt somewhat dated and surprisingly dark. There was no practical space with good lighting for makeup, and the dressing mirror being fixed above the basin made it awkward and inconvenient to use. The biggest advantage is undoubtedly its location directly above Kintetsu Department Store, but beyond that, the overall stay experience did not quite match the standard or refinement of the other two properties. At this price point, there are certainly better options available in Osaka.
Response from Property: Thank you for staying at Osaka Marriott Miyako Hotel and for taking the time to share your feedback.We sincerely apologize that the room layout and facilities did not meet your expectations. Your comments have been noted and will be carefully reviewed as we continue to improve our guest experience.We are, however, pleased to hear that you enjoyed the panoramic view from your room.Thank you again for your valuable feedback.Guest Service Manager
The location is absolutely fantastic. It's surrounded by malls, so as soon as you open your eyes, you're ready to shop. There's so much to buy, you'll literally run out of time! The hotel's cleanliness and facilities are also excellent. It's an older hotel, but it's very well-maintained. The room view is simply stunning. The service is top-notch, truly five-star quality. On a side note, it seems Ctrip, as an agency, doesn't have much pull with Marriott. I've tried a few times overseas, even as a loyalty member, to just get a higher floor room, and was politely but firmly declined. When will we finally get the best of both worlds?
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Response from Property: Thank you for staying at Marriott Metropolitan Osaka and for sharing your experience. We appreciate your high praise for the hotel's location, room views, and service; we're delighted you had a pleasant stay. Regarding your room upgrade, Marriott Bonvoy benefits are only available for stays booked through official Marriott channels. Bookings made through third-party platforms are generally not eligible for member benefits or room upgrades. We hope you understand. We look forward to welcoming you back in the future. Guest Services Manager, Marriott Metropolitan Osaka
Shiyantanherongyi
Upper Floor Deluxe King Non-smoking
Stay Date Apr 2026
Couple
14 Reviews
9.5/10
Amazing
Posted on Jun 10, 2026
This is the tallest hotel in Osaka, and while it's an older property, Marriott's quality standards are still evident. My service experience was a bit average due to a language barrier. The hotel's location is excellent, making it convenient to get anywhere. There's also Japan's largest department store right downstairs, which is great for shopping, and hotel guests even get a discount. Plus, the Abeno Harukas observation deck is upstairs, and hotel guests get free access. Because most buildings around Osaka are quite low, the 260-meter height feels much more impressive than similar heights in my home country. If you have a fear of heights or are concerned about earthquakes, you might want to skip this one.
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Response from Property: 感謝您入住大阪萬豪都酒店,並抽出寶貴時間與我們分享您的意見。我們非常感謝您對本酒店地理位置及周邊便利性的肯定。目前,同一建築內的百貨公司為海外賓客及酒店住客提供專屬優惠券,以便您更加便利地享受購物體驗。此外,關於同建築最頂層的展望台,通常情況下,如通過酒店官方網站預訂,或通過各預訂平台選擇含展望台門票的住宿套餐,我們會為符合條件的賓客提供門票。未持有門票的賓客亦可付費入場,盡覽大阪全景。我們誠摯期待您前來體驗。衷心期待您的再次光臨。大阪萬豪都酒店賓客服務經理
Yourhighness
Superior Connecting Twin and King Room
Stay Date Apr 2026
Couple
13 Reviews
10/10
Outstanding
Posted on Jul 12, 2026
Best of the best! Just that the 48 floor rooms can be improved or renovated due to the old carpet smell due to the age of the hotel which is understandable. Super convenient with food, supermarket, train station below. Only thing is car park is abit pricey. The 52 floor rooms were great and newly renovated which perfectly represented Marriott’s brand and image. Huge thanks to the Marriott staff team who arranged the room!