Guest User
April 30, 2025
Let's talk about the good aspects first: convenient transportation, about a 5-minute walk from Yotsubashi Line "Hanazonocho" station, the room is spacious and bright, and the hygiene is good.
Let me complain about a small episode. The room I booked was clearly "OKINI HOTEL namba", but when I checked in, the front desk staff told me that it was "OKINI HOTEL namba annex" not far away. I was completely confused at the time. This was obviously a suspicion of deceiving consumers. Fortunately, the overall feeling after checking in was quite satisfactory, without too many surprises, nor too much disappointment. I don't want to dwell on this mistake (being arranged to check in). I hope the hotel can be more rigorous in the future. When launching the online platform, they should clearly distinguish between the two different hotels and not confuse the two. Consumers have the right to know and the right to choose independently. Customers cannot be forced to make arrangements every time they come to the store. To fool consumers is to fool your own reputation, and you will end up losing the big picture for the small!
Finally, I’m a little thankful that after staying here for seven days, I finally had a breakfast of salmon with white porridge and pickled mustard tuber.
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