CINQS Hotel

Great hotel. Very modern and clean. Rooms well designed. A little small but still comfortable. Good service as well.

This newly opened hotel—just one month old—is a great find. It’s conveniently located near Namba Station, and the staff are friendly and welcoming. Reception is staffed from 9 AM to 11 PM, and luggage storage is available during those hours. The facilities are all brand new and spotless. Rooms are spacious, with comfortable beds—not too hard, not too soft. The water pressure is strong, and hot water is consistent. The bathroom features a modern toilet with UV sterilization after each use, and the large TV screen adds a nice touch for relaxing after a long day.

The location is good—approximately a 10-minute walk from Namba Station after reaching ground level. It's easy to navigate even with luggage. The staff were welcoming and could communicate well enough in English, so there was no language barrier. However, there is only one lift, so the waiting time was generally long. There was a false alarm at 2 a.m. on my second night, forcing everyone to evacuate. No staff were present to instruct residents to leave the premises. Some guests even used the lift about 10 minutes after the alarm started. We stood outside the hotel for over 40 minutes, unsure of what to expect or what to do. The fire services and police eventually arrived, but they were not obliged to tell us what had happened. Eventually, a staff arrived and explained that someone had accidentally triggered the alarm. They sent us cakes as an apology the next day. The hotel should seriously consider having late-night staff on standby in case of emergencies—or at least someone who could reach the hotel quickly. I can't imagine what could have happened if there had been a real fire or another natural disaster, such as an earthquake.

It was an experience that perfectly blended traditional charm with modern comfort. Nestled in a serene neighborhood, the hotel offered a quiet escape from the city buzz, yet was conveniently located near public transport, restaurants, and local attractions. The hospitality was truly exceptional — staff greeted us with kindness, spoke excellent English,

This is a new hotel so you can expect most of the things are clean and tidy. But as it’s new, there are a few caveats you should be very aware of if you intend to stay in this hotel: 1. The room is only cleaned once very four days. You can’t find this mentioned anywhere, and the staff will only tell you about this when they are asked. The only cleaning task they will do every day is to provide you with clean towels placed in a black bag hanging at your door for your collection every morning. That’s it. They won’t tell you how you should deal with your used towels in your room, and how you should dispose of your rubbish when your bin is overflowing. 2. There is no door access card. When you check in the staff will provide you with a PIN code which can be used to unlock the room door. The access pad on the room door is not easy to be used by old people and children. Not to mention after 10pm at night the hotel front door is locked with no staff standing by, you need to look for the access pad outside the hotel building, enter your PIN in order to enter the hotel. I witnessed two young hotel guests who were stuck at the front door because they don’t know how to use the access pad, and don’t remember their PIN code. 3. There is only one lift in the hotel. Yes, only one! So you can imagine during busy hours like in the morning how long you need to wait for the lift. Not to mention if it’s out of service? Seems the only option is to walk the stairs. Other than the above, the hotel facility is clean and tidy, staff are friendly and helpful, but there will be things the hotel needs to improve in order to make it a guest friendly hotel.

New buliding. Easy self check-in. Room is spacious. Near shopping street. Dotonbori and Tajashimaya is only walking distance