The room was small but it was a comfortable stay for an individual. The proximity of the hotel from Shin-Osaka station is a big advantage. Room amenities are good. Breakfast is decent with japanese style cuisine. Staff cannot converse or understand English, hence it is very difficult to check for something with the help desk on the phone. I had booked a stay for two nights. The air conditioning was off for the entire second night. When the room got suffocating, I checked with the help desk. It is when they informed me that the air con has malfunctioned and will be available at 12 pm. They asked me to open the window for air. This was not an option as it's too noisy outside due to the proximity of the hotel from the train station and airport, and also there are no screens to the window to block bugs. The air con was available the next day at 9:30 when I was ready to check out.