Reviews of Mitsui Garden Hotel Osaka Premier

Response from Property: Thank you very much for staying at Mitsui Garden Hotel Osaka PREMIER. We would also like to express our sincere gratitude for taking the time to share your feedback after your stay.We are delighted to hear that you were satisfied with your recent stay. We are deeply honored by your kind words regarding our staff and hotel services.We will continue to strive to provide an environment and services that ensure all our guests enjoy a safe and comfortable stay.We sincerely look forward to welcoming you back.Rooms Department Manager

Response from Property: この度は三井ガーデンホテル大阪プレミアをご利用いただきまして、誠にありがとうございます。また、お忙しいにもかかわりませず、高評価をつけてくださいましたこと重ねて感謝いたします。私どもの接客並びに館内設備にご満足いただけたようで、スタッフ一同大変嬉しく思います。私どもは、お客様に寄り添ったサービス提供を目指し、日々精進しております。今後もお客様からのご意見ひとつひとつを大切に、更なるサービス向上に努めております。改めまして、この度は数あるホテルの中から私どもの三井ガーデンホテル大阪プレミアをお選びいただきましたこと、御礼申し上げます。またのお越しをスタッフ一同心よりお待ち申し上げております。宿泊支配人

Response from Property: Thank you very much for your continued patronage of the Mitsui Garden Hotel Group.We also deeply appreciate you taking the time to share your feedback.Having reviewed your feedback, we are delighted to hear that you were generally satisfied with your recent stay.We are especially pleased to hear that you enjoyed the ReFa showerhead.We will use your feedback as encouragement to continue striving to be a hotel that everyone loves.Our entire staff sincerely looks forward to welcoming you back.Rooms Department Manager

Response from Property: Thank you very much for staying at Mitsui Garden Hotel Osaka PREMIER.We would also like to express our sincere gratitude for sharing your feedback regarding your stay.We have reviewed your comments and are delighted to hear that you were generally satisfied with your stay.We apologize for not being able to accommodate your request for an early check-in.Please note that we may be unable to accommodate such requests depending on the status of room cleaning and the wait times for other guests.We appreciate your understanding.We will use your feedback as motivation to continue striving to be a hotel loved by all our guests.The entire staff looks forward to welcoming you back in the future.Rooms Department Manager

Response from Property: Thank you very much for staying at Mitsui Garden Hotel Osaka PREMIER. We also appreciate you taking the time to share your feedback about your stay. We are delighted to hear that you were generally satisfied with your stay, as reflected in your review. We are also honored that you enjoyed the lunch at our restaurant. We will continue to strive to provide a relaxing space for our guests, so please visit us again the next time you are in Osaka. All of our staff look forward to welcoming you back. Rooms Department Manager

Response from Property: Thank you very much for staying at Mitsui Garden Hotel Osaka PREMIER. We also sincerely appreciate you taking the time to share such a detailed review of our hotel. We are delighted to hear that you enjoyed the large public bath. We hope your stay at Mitsui Garden Hotel Osaka Premier was a memorable one. We look forward to welcoming you back in the future. Rooms Department Manager

Response from Property: Thank you for your contribution to the review and for your high praise. Thank you very much. We appreciate your satisfaction and are very pleased. I thank you for expressing your gratitude to our staff. Our goal is to further improve our service. We look forward to seeing you soon on your next visit.

Response from Property: Thank you very much for staying with us. We would also like to express our sincere gratitude for your feedback. We are delighted to hear that you were satisfied with your stay. However, regarding breakfast, we sincerely apologize for the inconvenience caused by the presentation of the dishes, which did not meet your expectations. We will share this review with our restaurant department. We hope this will serve as an opportunity for improvement. We hope you will choose to stay with us again when you visit Nakanoshima, Osaka. We look forward to welcoming you. Rooms Department Manager

Response from Property: Thank you very much for your continued patronage of Mitsui Garden Hotel Osaka Premier. We are also very grateful for taking the time to share your valuable feedback. We have read your review and are pleased to hear that you were generally satisfied with your stay. We are particularly honored to receive your kind words about our staff. Your comment about the coin laundry is a valuable consideration and will be used as a reference for the future. We will not rest on our laundry but will continue to work hard to improve. We hope you will continue to support us in the future. Accommodation Manager

Response from Property: Thank you very much for staying at Mitsui Garden Hotel Osaka PREMIER. We are delighted to receive your kind words regarding the cleanliness of the guest rooms and the view from the windows. We would be honored if you would consider staying with us again should the opportunity arise. All of our staff sincerely look forward to welcoming you back. Rooms Department Manager

Response from Property: Thank you very much for staying at Mitsui Garden Hotel Osaka Premier. We also sincerely appreciate you taking the time to share your feedback regarding your stay. We have reviewed your evaluation and are delighted to learn that you were generally satisfied with your recent stay. We are pleased to hear you were able to utilize our complimentary shuttle bus service between the hotel and JR Osaka Station. Regarding the hotel's location, as you mentioned, it is just one subway stop from Higobashi Station to the Osaka/Umeda area. However, there is only one FamilyMart convenience store in the immediate vicinity of the hotel. We will continue striving to improve our services. We would be delighted if you would consider staying with us again should the opportunity arise. All of our staff sincerely look forward to welcoming you back. Rooms Department Manager

Response from Property: Thank you for your kind words regarding the hotel's location and surroundings. We look forward to welcoming you back for another enjoyable stay in the future.