1-6-5 Nambanaka, Naniwa Ward, Osaka City, Osaka Prefecture, 556-0011, JapanSee Hotel Details
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1 night
Guest Reviews
9.3/10
Great
1673 Reviews
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Verified reviews
Location9.7
Amenities9.0
Service9.3
Cleanliness9.3
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All reviews(1673)
Positive reviews(1649)
Reviews with photos/video(435)
Easy to get around(458)
Convenient for shopping(227)
Small room size(135)
Close to airport(96)
Luggage delivery service(36)
Stayed multiple times(28)
Highly recommended(16)
Nice bathtub(16)
Negative reviews(24)
Janice Heng Kim Siang
Deluxe Double Room
Stay Date Feb 2026
Family
4 Reviews
10/10
Outstanding
Posted on Mar 14, 2026
Fantastic location, right across from Osaka-Namba Station and within walking distance to Dotonbori. It made getting around Osaka extremely easy, especially for visiting popular attractions, shopping areas, and restaurants.
The room was compact but very clean and well organized, which is typical for Japanese business hotels. The hotel also provides useful amenities at the lobby such as toiletries, tea, and skincare items that guests can take as needed.
Check-in was quick and smooth, and the staff were helpful. Overall, it’s a great value hotel with a very convenient location for exploring Osaka.
Response from Property: Thank you for selecting us out of the many possible places here. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction.Please come again, I would like to express our sincere thanks for choosing our place.Best Regards,Sotetsu fresa inn osaka-namba ekimae front desk
Guest User
Single Room
Stay Date Feb 2026
Solo traveler
12 Reviews
10/10
Outstanding
Posted on Mar 11, 2026
Very good location, I think the price is fair, and the service in reception was very nice, you're literally in front of the metro station, and familymart
Response from Property: Thank you for selecting us out of the many possible places here. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction.Please come again, I would like to express our sincere thanks for choosing our place.Best Regards,Sotetsu fresa inn osaka-namba ekimae front desk
Guest User
Deluxe Double Room
Stay Date Jan 2026
Family
1 Reviews
9.0/10
Great
Posted on Feb 13, 2026
In front of the hotel is a metro station, Osaka Metro Namba Station (Midosuji, Sennichimae, and Yotsubashi lines) Very convenience location. There is a family Mart convenience store next to the hotel and walking distance to Dodonburi. Only the room is small and narrow for two big luggage. I will still consider to stay in this hotel next time.
Response from Property: Thank you for selecting us out of the many possible places here. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to seeing you again. Best Regards, Sotetsu fresa inn osaka-namba ekimae front desk
Guest User
Twin Room
Stay Date Jan 2026
Couple
1 Reviews
4.5/10
Posted on Mar 4, 2026
The check-in experience was somewhat cold, which was disappointing after a long day of travel
Response from Property: Thank you very much for choosing Sotetsu Fresa inn Osaka Namba ekimae from among many hotels.I am very happy to hear your compliment about the location.We are very sorry for making you feel uncomfortable.With your words in mind, all the front desk staff will work hard to improve and improve the hotel.We hope you will continue to patronize Sotetsu Fresa inn Osaka Namba ekimae.We look forward to serving you again.Sotetsu fresa inn osaka-namba ekimae front desk
LengPro
Double Room
Stay Date Jan 2026
Couple
10 Reviews
10/10
Outstanding
Posted on Feb 10, 2026
• Location: Near Nankai station and Family Mart, convenient for accessing KIX airport.
• Cleanliness and Amenities: Excellent cleanliness, separate air conditioner, recycling service, clothes, luggage scale, water dispenser, and coin-operated washing machine.
• Overall Experience: Comfortable pick-up and convenient location, making it a good choice for future stays in Namba Osaka.
Response from Property: Thank you for selecting us out of the many possible places here. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to seeing you again. Best Regards, Sotetsu fresa inn osaka-namba ekimae front desk
Maximaru
Double Room
Stay Date Feb 2026
Traveling with friends
2 Reviews
10/10
Outstanding
Posted on Mar 30, 2026
Clean , nice staff and close to metro exit and Nankai station
Response from Property: Thank you for selecting us out of the many possible places here. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. Please come again, I would like to express our sincere thanks for choosing our place. Best Regards, Sotetsu fresa inn osaka-namba ekimae front desk
Wisut Dumri
Double Room
Stay Date Jan 2026
Couple
2 Reviews
10/10
Outstanding
Posted on Feb 7, 2026
Best location. Full of accommodations. Great service. Definitely come back in the future.
Response from Property: Thank you for selecting us out of the many possible places here. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to seeing you again. Best Regards, Sotetsu fresa inn osaka-namba ekimae front desk
Kyron S.
Double Room
Stay Date Dec 2025
Solo traveler
7 Reviews
10/10
Outstanding
Posted on Jan 15, 2026
Very convenient location, Namba Station entrance just right infront. FamilyMart beside, can be access from the hotel entrance. Walking distance to Dotonbori , just walk straight all the way. Will stay here again when visiting Osaka again.
Response from Property: Thank you for selecting us out of the many possible places here. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction.Please come again, I would like to express our sincere thanks for choosing our place.Best Regards,Sotetsu fresa inn osaka-namba ekimae front desk
Chayuta H
Double Room
Stay Date Dec 2025
Solo traveler
40 Reviews
10/10
Outstanding
Posted on Jan 10, 2026
Omg this hotel is so perfect🥰. Bus limousine stop was in front of the hotel and very close to Namba station. Can walk to dontonburi like 5mins. Got convenience store down stair. Got everything u need at the lobby (face cleanser,cleansing oil,hair conditioner…etc)
Even the room was quite small but it does have everything u needed.
Definitely will come back again.
6/7
Response from Property: Thank you very much for staying at Sotetsu Fresa Inn Osaka Namba Ekimae. We also sincerely appreciate you taking the time to submit your review despite your busy schedule. Our entire staff will continue striving to enhance our services so that all guests can enjoy a comfortable stay. We look forward to welcoming you back to our hotel.
Guest User
Deluxe Double Room
Stay Date Dec 2025
Couple
6 Reviews
10/10
Outstanding
Posted on Jan 7, 2026
Near convenience store, shopping malls and Namba train stations. I will definitely come back again.
Response from Property: Thank you for selecting us out of the many possible places here. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to seeing you again. Best Regards, Sotetsu fresa inn osaka-namba ekimae front desk
qingqingwodeyuyu
Twin Room
Stay Date Nov 2025
Business traveler
49 Reviews
10/10
Outstanding
Posted on Jan 2, 2026
The location is fantastic! It's a one-minute walk to Takashimaya and right across from OIOI. There's a FamilyMart downstairs, and you can reach two drugstores in just 30 seconds. This hotel's location is incredibly convenient.
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Response from Property: We are deeply grateful for the time and effort you took to write this review. We appreciate your praise of the location; our hotel is situated within a 5-minute walk of Nankai Namba Station and the Midosuji Line Namba Station, a location that has also been highly praised by other guests. We sincerely hope you will consider our hotel again on your next visit to Osaka. We look forward to your next visit.
Guest User
Twin Room
Stay Date Nov 2025
Other
16 Reviews
10/10
Outstanding
Posted on Dec 31, 2025
Great location nearby Namba station Exit 7.Easy walk to Dontonburi and Shinsaibashi. Plenty of food option around this Namba area. Daily housekeeping available and quick check in and check out process.
Response from Property: Thank you for your kind review. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We hope you will give us another opportunity to welcome you back in the future, allowing us to provide you with the seamless and comfortable stay that you.
Somboon Bangkok
Twin Room
Stay Date Feb 2026
Couple
10 Reviews
10/10
Outstanding
Posted on Mar 20, 2026
The hotel location is very convenient.Easy to a
Response from Property: Thank you for selecting us out of the many possible places here. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to seeing you again. Best Regards, Sotetsu fresa inn osaka-namba ekimae front desk
Guest User
Double Room
Stay Date Nov 2025
Solo traveler
10 Reviews
8.0/10
Very good
Posted on Dec 21, 2025
The initial room I got was terrifying, body hair all over the rest room floor with a bit smell. The staff helped me to get the other room, which was cleaned.
The location is very good.
Response from Property: Thank you for your fantastic review.Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. Please come again, I would like to express our sincere thanks for choosing our place. Best Regards, Sotetsu fresa inn osaka-namba ekimae front desk
Anonymous User
Twin Room
Stay Date Nov 2025
Family
10 Reviews
7.0/10
Posted on Dec 17, 2025
Location are goods, double rooms are small, twin room is bigger, toilet with urine smell, need to self check in by machine strictly after 3pm, can't earlier 1min even there is available room.
Response from Property: Thank you very much for choosing Sotetsu Fresa inn Osaka Namba ekimae from among many hotels.I am very happy to hear your compliment about the location.We are very sorry for making you feel uncomfortable despite your stay.(However, we sincerely apologize for the inconvenience caused by the cleaning during your precious stay.)With your words in mind, all the front desk staff will work hard to improve and improve the hotel.We hope you will continue to patronize Sotetsu Fresa inn Osaka Namba ekimae.We look forward to serving you again.Sotetsu fresa inn osaka-namba ekimae front desk